Omtaler (3 481)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 80 % av vurderingene er 5 stjerner
  • 13 % av vurderingene er 4 stjerner
  • 4 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
Redigert 5. september 2019

CRAP! DON'T WASTE YOUR MONEY OR TIME! a waste of time, didn't work, a real waste of time and effort, snapchat doesn't even accept the product feed from the app they made. This is a Big Dirty Joke on Shopify Users. Even if you go direct to Snapchat you can't use your Shopify product feed and snap support you go around in circles, ZERO, UI zero UE zero. overall rating 1 star for the logo ghost. Spend your money at Instagram you be done with your ads by now. YOU CANNOT RUN SNAPCHAT ADS FROM THE SHOPIFY APP. IT NEVER COMPLETES ALWAYS ERRORS OUT AND NEVER WORKS, NEVER CAN FIX, NEVER DOES ANYTHING. GO TO THE SNAPCHAT AD WEBSITE IT IS THE SAME CRAP. NEVER CAN FIX. WE SELL CLOTHING , EVEN WITH AN HOUR PLUS CHAT WITH SNAPCHAT TECHS STILL DOESN'T RUN, THANK YOU EVAN - A BIGGER WASTE OF TIME Snapchat taking the MONEY FOR ADS is the ONLY THING THAT MATTERS WHICH YOUR A COMPLETE FAILURE! Snapchat tech failed twice NO SHOWED FOR MEETINGS.

surgicalcaps.com
USA
4 måneder bruker appen
Snap Ads svarte 16. mai 2019

Thank you for sharing your experience. We apologize for the inconvenience. You can run Snapchat ads directly from the Shopify app, using the Marketing integration or you can connect your Shopify product catalog and then run ads from within Snapchat Ad Manager.

1. mars 2022

Not good at all, pixel errors about email and phone hashes not being detected and all snapchat support does is say "contact your developer". You're left on your own because their app does not work. I would not suggest even advertising with Snapchat due to their level of support. How a company like this is in business still baffles my mind.

WearAura
Australia
4 måneder bruker appen
15. oktober 2023

Customer support is worst, no reason they reject your ads and you cannot run ads. Waste your time raising complaints and no one replies except bots. Dont waste Your time with this!

PetsLyf
India
4 måneder bruker appen
Redigert 19. april 2022

I would provide -5 start if its available. Very poor, disappointing customer support . If they don't want to support the platform why have they created this. Just to steal money, waste others time. Even after 2months and multiple support requests they haven't responded properly to our Shop button request. Support person said they can't even follow up /escalate or provide ETA or do anything else on our requests. They haven't approved or denied it. Even the ads are not bringing any conversions just burning the budget. Not recommended at all.

us.meeeshop
USA
4 måneder bruker appen
23. september 2023

i dont have experience

DREAM POP
Albania
3 måneder bruker appen
28. august 2022

I used it for my website. It says on snapchat ads it made more swipes but on my Shopify website i see less swipes than on snapchat ads

CaseHeaven
Østerrike
3 måneder bruker appen
12. april 2023

Never tell me why it violates the advertising policy
Always says I violate their policy ,but never tell me the details , what kind of ad I can show , I made the ads picture totally the same with the sample but they still says I cant use my ads

Blackrice
Kina
3 måneder bruker appen
10. januar 2020

CERTIFIED SCAM ALERT/DECEPTIVE MARKETING w/ CRAPCHAT. Use F.B. instead!!! I was conned into accepting a promotion for spend $25 get $100 free credit. They actually charged me almost twice that amount to get the credit then made excuses afterwards, as well as tried to blame me for not knowing their surreptitious rules that were never stated. The ad was basically ineffective the last few days so I cancelled it, or tried to but SHOCKER it wouldn't let me! The "support staff" just talks in circles constantly shuffling you to different people. Really gross way to do business Crapchat, I gave you several chances.

PUL💎KRA' CHAO (lovely chaos)
USA
3 måneder bruker appen
31. mai 2021

Very difficult to troubleshoot. My ads got rejected immediately and I have no clue what is wrong or how to fix it. The help chat took one look at my account and closed the chat saying I need to start a help ticket instead of going through the chat to fix/troubleshoot/get any info. Not any better than FB ads.

Trendy Komfort
USA
3 måneder bruker appen
29. juli 2023

The actual UI is alright. However, they spent and took money on a campaign which was turned off and caused me to lose money.

The customer service is useless, they can just send articles, which aren't relevant to your issue.

Interlumi
Storbritannia
2 måneder bruker appen