Snapchat Ads , 2,596 条评论

The actual UI is alright. However, they spent and took money on a campaign which was turned off and caused me to lose money.

The customer service is useless, they can just send articles, which aren't relevant to your issue.

I used it for my website. It says on snapchat ads it made more swipes but on my Shopify website i see less swipes than on snapchat ads

Never tell me why it violates the advertising policy
Always says I violate their policy ,but never tell me the details , what kind of ad I can show , I made the ads picture totally the same with the sample but they still says I cant use my ads

CERTIFIED SCAM ALERT/DECEPTIVE MARKETING w/ CRAPCHAT. Use F.B. instead!!! I was conned into accepting a promotion for spend $25 get $100 free credit. They actually charged me almost twice that amount to get the credit then made excuses afterwards, as well as tried to blame me for not knowing their surreptitious rules that were never stated. The ad was basically ineffective the last few days so I cancelled it, or tried to but SHOCKER it wouldn't let me! The "support staff" just talks in circles constantly shuffling you to different people. Really gross way to do business Crapchat, I gave you several chances.

Very difficult to troubleshoot. My ads got rejected immediately and I have no clue what is wrong or how to fix it. The help chat took one look at my account and closed the chat saying I need to start a help ticket instead of going through the chat to fix/troubleshoot/get any info. Not any better than FB ads.

marketing activities can not be deleted. no response from their support team. disappointing experience

I have submitted a request regarding a problem in my business manager and no answer to this day. I paid and had no return on investment because i could not run my ads any longer. It is very disappointing because i worked very hard to get my ads running and my business is now on pause and impossible to know why..

Absolutely terrible app - and what I believe is a genuine scam. I tested Snapchat Ads for about 3 days, received zero sales and spent around $50. I disabled all ads, removed the app from shopify. Only to find, weeks later, that Snapchat had still been charging our account. I could not add the shopify ads app back on to shopify to login. After resetting our password and finally logging in on Snapchat's website, sure enough they had charged us over $350 dollars for an ad we did not enable or benefit from. Writing to snapchat regarding this they informed me that regardless of my zero sales and claims that I did not enable this ad, I would not be refunded any money as traffic was sent to my website. BEWARE.

J'ai utilisé cette application -qui est cher- comparé à google ads et FB ads, sans résultat alors que leurs concurrents en apportent.
Trois mois plus tard on me prélève 1 € alors qu'il n'y avait plus aucune campagne en cours pour "vérification". A fuir.

Not a good idea. Spent a lot of money got zero results, Not even a single user on-site or on messages. Not sure where the people who see our ads are taken to. Shows some data on business Snapchat but no user activity on my Shopify store. $30 wasted.