Snapchat Ads , 2,681 則評價

Horrendous customer support. I started up some ads and was instantly locked out of my account. Ive been getting charged for ads for over a month. $156. Customer support has been terrible back and forth with automation. There is literally no resolution to my problem and they cant remove my payment method. Oh but they sent me a screenshot saying that their conversions showed I had 2,000 clicks. I have google analytics, google tags, and obviously shopify analytics and I can literally see how much traffic I get from snapchat ads. It is nowhere near this number. I would be very careful about this sketchy ad program.

can't connect it to Shopify

I don't know yet, i have start using it then I can review.

the app isnt working on my shopify

I won't be using snapchat ads again! I did as the promotion required spent $25 on a campaign that I created via shopify and i was supposed to get a $100 ad credit. after my initial campaign ended i waited a week because that's how long it said it would take for the credit to be applied but it never came after I contacted snapchat ad support they tried to weasel out of the promotion by saying I didn't follow the requirements which I know i did and refuse to honor the promotion. so be it your refusal to honor $100 credit cost you potential hundreds more in future ad spend I'll use my marketing budget on the other sales channels!

Hard to use

Anyone who is doing snap ads are wasting money lads. I have scaled multiple brands above 100k using facebook and tiktok. Just wanted to try using Snap ads because they were advertising everywhere. They are useless. I am also making a youtube video to show why they are the worst and show my 300k subscribers.

The actual UI is alright. However, they spent and took money on a campaign which was turned off and caused me to lose money.

The customer service is useless, they can just send articles, which aren't relevant to your issue.

I have submitted a request regarding a problem in my business manager and no answer to this day. I paid and had no return on investment because i could not run my ads any longer. It is very disappointing because i worked very hard to get my ads running and my business is now on pause and impossible to know why..

meh meh meh meh meh meh do I have to keep typing meh until it reaches an exhausting amount? because i'm already there meh meh