Snapchat Ads , 2,641 則評價

整體評分
4.7
各級評分數量
  • 79% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年4月28日

Horrible experience no proper support from the Snapchat team
Simply closing the chat boat and no replay for mails

Zahaar
阿拉伯聯合大公國
使用應用程式 1年多
編輯時間:2020年8月28日

BE AWARE! They keep charging you even after you stopped running your ads. I ran ad for one day. they charge too much. I even removed my billing infos. they still charging me. I am angry right now. they will be dealt with. you messed with wrong person. I worked with FBI for 20 years.

elymbmx
美國
使用應用程式 8個月
Snap Ads 已回覆 2020年9月14日

Thank you, we are investigating this. Please share more information via our support channel:

Please file a support ticket by following this link: https://businesshelp.snapchat.com/en-US/i-need-help

Select "Shopify Integration" and then "Campaigns in Shopify's Marketing Tab" and then scroll down to fill out the form.

2020年12月16日

STAY AWAY! I started with snapchat to campaign my website and after a few days I cancelled my campaign but still getting charged every single day! Do yourself a favor and keep away!

Footwear Maison
美國
使用應用程式 8個月
2019年4月22日

Very poor experience. Customer support doesn't exist. I submitted a simple question. No answer for a few days.

Modern Life Way
美國
使用應用程式 7個月
Snap Ads 已回覆 2019年4月29日

Thank you for the review. We have resolved the issue you ran into last week. We believe everything should be working, as expected, for your store. Please email the support alias if you still see any issues.

2020年4月27日

I installed the app the first time in March and until now it doesn’t work. It doesn’t give me access to my account. I asked for help 1M times and nobody is able to fix this. Very bad !!!

Persetini Global
美國
使用應用程式 7個月
2020年2月25日

This is the worst integration that I've ever seen. When you install the app on your Shopify Admin you get the standard (for Shopify) spend $25 and get $100 coupon. Only, I spent $75 and snap chat wouldn't honor the coupon or apply it to my account. I contacted them for 6 days and they kept giving me the run around. I had to threaten to dispute it with my credit card company before their customer service group would even contact the billing department. 2 WEEKS LATER!!! I was given a credit for $100.

Be sure of the type of item you want to sell on SnapChat. From my test, the CPC is cheaper than most other platforms but you get what you pay for and it is spent quickly! The quality of the traffic is very poor compared to the same products being advertised on Facebook or Google. I'm sure that if your running brand recognition and not looking for conversions SnapChat would be fine but not if your looking for sales, unless you find the perfect product.

Your Goods Central
美國
使用應用程式 7個月
2020年6月15日

Will take your money and give you nothing, like pouring quarters into a broken vending machine, except this one is digital and it can steal a lot!

No reporting, no clue where the money goes.

Marie Sharp's USA OFFICIAL STORE
美國
使用應用程式 6個月
2023年10月13日

3.3.3.rtey(reyrt((ytyrtytryrtytyiyuiièièiyuiiiyytiyi

BuyTec
阿爾及利亞
使用應用程式 1天
2020年1月12日

WARNING!
This app has a bug which will prevent you from modifying your campaigns within the app once they are launched. Snapchat will not refund you for any charges that are incurred by this defective app.
If you choose to use Snapchat as an advertising partner, make sure to use Snapchat's native dashboard, and not this app.

Level 99 Store
美國
使用應用程式 6個月
2020年5月8日

This App in Shopify App Store is Dead, no customer support at all.
I have send them a Proper Written E-mail asking about how can I improve my Ads Creative because I tried everything, also asked them to check my Ads Account but still my Ads keep getting rejected. It's been more than 4 Days and No Replies at all.
I guess my Ads Account is Banned and I don't even know that.
Why Shopify allow this App in their App Store when their is no Customer Support.

Ritzy Deck
巴基斯坦
使用應用程式 6個月