Snapchat Ads

Snapchat Ads

by Snap Ads

Grow your business with shoppable ads on Snapchat!

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    69% of ratings are 5 stars
  • 4 of 5 stars
    17% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    8% of ratings are 1 stars

All reviews

1 - 10 of 23 reviews

Division 5

I did a campain for my business $5 (but after no communication from the developer and no analysis what so ever, I cancelled the ad. They continued to charge me for the service that i cancelled. basically I was changed $5 for 33 days. In the end i opened a dispute with my bank regarding the charges..

Footwear Maison

STAY AWAY! I started with snapchat to campaign my website and after a few days I cancelled my campaign but still getting charged every single day! Do yourself a favor and keep away!

KandL Fashions

I cannot rate the app yet because I just added it. I will definitely rate it when I have used it and thus know more about it.


Not a good idea. Spent a lot of money got zero results, Not even a single user on-site or on messages. Not sure where the people who see our ads are taken to. Shows some data on business Snapchat but no user activity on my Shopify store. $30 wasted.


BE AWARE! They keep charging you even after you stopped running your ads. I ran ad for one day. they charge too much. I even removed my billing infos. they still charging me. I am angry right now. they will be dealt with. you messed with wrong person. I worked with FBI for 20 years.

Developer reply

September 14, 2020

Thank you, we are investigating this. Please share more information via our support channel:

Please file a support ticket by following this link:

Select "Shopify Integration" and then "Campaigns in Shopify's Marketing Tab" and then scroll down to fill out the form.

Teddith - UK

marketing activities can not be deleted. no response from their support team. disappointing experience

Love 365 Fam

I use this app to promote my business. so far so good. Im still getting use to using snap chat but im getting there slowly buy surely.


don't waste your time on this
we have decided to remove the app from shopify and close this account
our impression is that your advertising techniques are fishy

Charges are changing without our permission
you claim minimum of 5 dollars you don't allow it to save you change it to 50
when we try from shopify it says minimum for the same thing is 20 per day
yet it still forces 50

an organization that uses these type of practices is not honest - we don't want anything to do with it
we also think that if it had any real marketing value it will not have resorted to these kind of methods


Will take your money and give you nothing, like pouring quarters into a broken vending machine, except this one is digital and it can steal a lot!

No reporting, no clue where the money goes.

Ritzy Deck

This App in Shopify App Store is Dead, no customer support at all.
I have send them a Proper Written E-mail asking about how can I improve my Ads Creative because I tried everything, also asked them to check my Ads Account but still my Ads keep getting rejected. It's been more than 4 Days and No Replies at all.
I guess my Ads Account is Banned and I don't even know that.
Why Shopify allow this App in their App Store when their is no Customer Support.

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