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UPDATE: Printy6 is probably a small supplier. Because vacation or not, there is no excuse to continue accepting orders, charging money, and then failing to meet your own production deadlines. There is no excuse for ignoring support emails, and answering some of them 3 weeks late, and the replies were below par, if not outright unacceptable. I offered Printy6 to refund and cancel the order, but they of course wanted to keep the money and fulfill the order late, and ignored this email. They offered no compensation, no way to recover from their mistake. Moreover, the print quality was far from great, I would say borderline acceptable. If you are going on vacation, you should notify the users, and not accept any new orders. If we fail to meet the deadlines we give to our customers, we need to refund and suffer the cost. Printy6 did nothing to mitigate this situation, because "what can you do". Right?
We are now using JetPrint for all our shoes manufacturing, and we more pleased with the results and customer support, however they are not perfect as well. In summary, Printy6 is a real app (so I upped them from 1 star to 2), but not a very good one in our experience, and they did nothing to win us back. Absolutely nothing. US suppliers know what US customers expect ("customer is always right"), and Printy6 did not help us achieve that level of customer satisfaction. Shame.
Dear Michael, we truly apologize for the inconvenience brought to you on the previous orders, we had two weeks off from Feb 8 to Feb 21 because of the New Year holiday, so we are so sorry for the delayed response, we will ship out your orders ASAP, sorry for the inconvenience.
Best regards,
Thanks.
The app has amazing and unique products, however it won't allow me to upload my product onto my store.
Tried using it, every time I select a product it goes to an error page saying “a problem repeatedly occurred”. Doesn’t work for me at all unfortunately. The products on there look really good and the app looks super clean, just doesn’t work when selecting items to edit. I also tried a couple weeks ago, deleted it, today tried again and still not fixed.
It may work on a desktop but I’m using my iPhone 11. The app looks optimised for mobile, and most of the other apps support it. It’s a shame because the items on there look promising. May try again in a few weeks and hopefully it’s fixed then.
watches are far overpriced for its low quality. from $45 to over $60. The quality is just some $10 watch you can found on ebay.