Avaliações (71)
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Just started using. Like the options so far. Will continue to explore. Not sure if I care being solicited for a 5 star review only designing two products. Need more time to see if the products are quality, before I give it 5.
Things are looking great so far
Has multiple options other print companies don't offer. Very satisfied with the app and prices of the items.
Product (A clock) arrived damaged. Printy6 (Snaprinting) agreed to send a replacement back in June. The replacement has still not arrived. Worst of all is Printy6 has been continuously ignoring further requests for support. This is unacceptable! I am forced to refund the entire purchase price to my customer.
Snaprinting is really easy to use!
I placed two test orders. After 6 days nothing has been pushed to production, sent twice emails to request order status and NO response from customer service, in fact I've got a non delivery email by gmail. Their mail box is out of service. I am disappointed because I loved the sneakers series they had in their catalog, too bad... Shopify owners, at your own risk.
I do not know if all products are the same (my issue was with the pop sockets) but I would say either way do not waste your time, especially if you care about your business and your customers. On my VERY FIRST order with Printy6, two weeks passed and there was no update of my order which I thought was odd. So I contacted them via chat, took them 5 days to respond, at which point they said your order has been updated, so now it shows processed and shipped. It doesn't do this automatically?! The package still hasn't arrived to my customer. So 3 negatives here...
1. Not a good app in terms of fulfillment (no auto fulfill, have to manually pay for your orders) no automatic tracking, and not a very intuitive platform.
2. Extremely slow customer service
3. Extremely slow shipping, even worse than aliexpress..
I just started using this app but I think I’m going to love it!!!!!!!!!'!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Great app, it keeps on improving and the creation of products is very simple. Product arrives on time as well. Quality is good.
Yet to experience the sale side but so far so good seems to be a great app for my business. Loving the many options for my designs. Great job!!!!