Overall rating
4.1
Counts per rating level
  • 67% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of unique products, including high-quality shoes and boots. Its straightforward design interface simplifies custom product creation. Transparent pricing, inclusive of shipping fees, and high-quality mockups are also valued. The app is recognized for its quick customer service and efficient order processing. Installation and setup are easy, and the app can significantly enhance business profits.

July 24, 2019

THIS APP HAS ZERO CUSTOMER SERVICE!

PRODUCTS SHIP FROM CHINA SO ORDERS TAKE OVER A MONTH TO FULLFILL!

KANDY N CHROME STORE
United States
About 2 months using the app
March 25, 2018

Just received first order. Took two months. Tough to run a business with a two month turn around. Shoes were only printed on one side. Waiting for response from company for replacement. Image was supposed to be on both sides. The printed side was well done but I need the work complete and timely.

Whirlwind Designs Inc
United States
About 2 months using the app
February 18, 2021

Very bad this application. I DO NOT RECOMMEND IT TO ANYONE.
This application really for my concept is not recommended for anyone, since I made an order more than a month ago and it has not yet reached my client, I contacted support and they do not give me an answer on the status of my order.

FullGym Shop
Panama
About 2 months using the app
Printy6 replied February 22, 2021

Hi dear,

We are so sorry for the inconvenience, we had two weeks off from Feb 8 to Feb 21 because of the New Year holiday, we will ship your items ASAP.

Best regards,
Thanks.

Edited June 20, 2019

If I could give negative stars I would.
UPDATE: the test order was delivered BUT they sent the wrong size!!! I've sent ANOTHER message to "support" and have got nothing. I'm now deleting them, they're not good for business and I really don't think they should be allowed on Shopify. Sure, the app is really easy to use and they have some good products but if they can't provide support and send wrong products then why should they be supported by Shopify or anyone for that matter. I'm extremely disappointed!!

UPDATE:Yes, the app is easy to use, however, I've sent several emails to their "support" and have got nothing in return so they're losing stars. I did a test order, thank god, they've taken my money but have not/will not respond to my emails or contact. Have they not read their own FAQ's? They say to contact their "support"....well where is it? I'll keep waiting, but they're losing stars the longer I wait.

I've use this app to create canvas shoes, it's very easy to install and use. I haven't ordered anything yet so I give it 5* for now.

Bear&Pan
United Arab Emirates
About 1 month using the app
September 8, 2020

This site is highly suspicious. I added my credit card to order a pair of canvas shoes. It had an error and said I would need to call for assistance. The number they gave is a bank. I looked up that bank and the number is wrong! I think they are trying to get my info. I will be reporting this to the BBB.

minniesartstore
United States
About 1 month using the app
February 24, 2019

Has anyone had an issue with delivery and production time? I ordered a sample created on 2/2/2019 and its 2/24/2019. Order status is still IN Production for over two weeks now. I waiting on a reply from Printy

iMANUBEiN
United States
About 1 month using the app
July 2, 2020

BE AWARE - SCAM, SCAM Company.
SCAM, SCAM, SCAM. I ordered Pair of shoes and paid Expedited Shipping. After my order seemed to be fulfilled they sent fake information to FedEx, Fake delivery time.
After waiting almost a month with Expedited Shipping... And contacting them more than 10 times,
They said - "we have checked this order, the tracking number has been replaced, the correct tracking number will be available tomorrow, so sorry the the inconvenience".

Of course, next day - nobody got in touch with me.
I checked with FedEx directly - they have NEVER received any packages from them - SCAM !!

This is company is pure SCAM, STAY AWAY, They located in China,with poor customer service. They don't speak English. I used to talk with them on Chinese to force them answer my emails.

Don't fall to any good reviews they have - is ALL FAKE, generated by their stuff.

I have long experience with Shopify, I am filling a COMPLAIN to take them out of market. This place not for SCAMMERS.

YaBrandYA™
Canada
29 days using the app
February 6, 2019

I placed two test orders. After 6 days nothing has been pushed to production, sent twice emails to request order status and NO response from customer service, in fact I've got a non delivery email by gmail. Their mail box is out of service. I am disappointed because I loved the sneakers series they had in their catalog, too bad... Shopify owners, at your own risk.

TRIBE
United Kingdom
22 days using the app
November 10, 2020

Placed two orders with this POD vendor, to test quality of the product. Chose expedited shipping (much extra) on both and after placing the order, both of them showed I only got basic shipping. I reached out to support and after a single response saying "let me take a look for you", nothing else after numerous emails and days passed. I won't be using this vendor anymore and recommend saying away from them. Printful is waaaaay better!

Sir Ivan Official Shop
United States
20 days using the app
April 13, 2019

Does these people answer emails or anything? i sent them a message weeks ago, no answer. sent them on 2 days ago still no answer. now if i am having this issue now what will happen when i order and you have my money??????

definitely a turn off

Sanjon Trading
United States
20 days using the app
Printy6 replied April 13, 2019

Dear friend, we take your feedback seriously, Now we are asking you to give us the chance to solve your problem, and you can contact us by click the message button on the bottom right corner of the Printy6 page, we will try the best to solve your problem.