Sobot Live Chat & AI Chatbot

Unite omnichannel's chat on one workbench for customer service agents, with the help of AI Chatbot.

For Shopify users managing multiple online channels, such as websites and social media platforms, Sobot offers a unified inbox that consolidates tickets, messages, and customer data into a single AI-enhanced workspace, tailored to your language preferences. This integration facilitates efficient customer service by agents. Moreover, Customer and order information collected from Shopify can be utilized by Ticketing and the Call Center for customer engagement.

• Seamlessly integrate various communication channels.
• Provide instant personalized resolutions to customer queries and concerns.
• Powerful real-time monitor and analytics for supervisors to manage and optimize.