Social Boost Giveaways Contest

It's so weird that we need to upgrate the plan time by time for collection more user even it's a total different campaign since the support team told us that the users can be saved and join every campaign. It doesn't make sense since we need different user user in different campaign. Please let us know what can we do to reach our goal. Mandy
Saferexpert.com

After discussions with the developer I upgraded my rating. Its not that the app is particularly difficult- there is no coding needed or anything too difficult for a novice, but figuring out where to navigate to fulfill all the needed steps seems a bit confusing and unclear. He was very patient with me and helped guide me, but it was time consuming. I hope they can streamline things better. I have created my first campaign and hopefully it will bring me a bunch of new customers! In the past week I've had to deal with all sorts of computer problems including microsofts windows 10 update bugs and I lost all patience. He was kind enough to still help me. If you would like to see it, busteranddickens.com

Absolutely love this app and the customer support is outstanding. I will say that it takes a bit of time navigating around the interface to figure out where and how to set everything up, but once I did get it all figured out and set up, I was thrilled with result.

One thing to note is that there is a setting in the initial set up of the sign up form that is worded as "Offer users to subscribe for more campaigns" which I misunderstood. The idea is that if you do check the box for that setting it will make it so that an entrant needs to check a box to explicitly subscribe to your newsletter. Depending on how you view the legal requirements around subscribing you may or may not want that setting.

I also had an additional request which customer support at first told me was unavailable, but once I explained my rationale and the importance for our own customer relationships, the dev team jumped on it and had a solution in place within only a couple days. Truly outstanding service! Thanks Akash and team.

I just started using this app - I had a few questions about integrating it into an actual page vs. the gadget and the support team responded literally within 5 minutes of my inquiry via their chat. I was pleasantly surprised. I'm loving the app so far - it has some amazing potential. I have not run an actual test yet but will very soon!

Social Boost offers wonderful customer service - highly recommended. When I experienced difficulty with points being allocated, they tested on my behalf with multiple devices to ensure that my campaign runs smoothly. Thank you.

Its a pretty straight forward app, although the video option, when tested, doesn't work on everyone's mobile, which can be very concerning

I was a bit disappointed about this app - it's not very user friendly considering it's a social app and the overall user interface needs some work.

This app was easy to set up and looks nice in my store. On my end everything has been great. I'm paying for a more expensive plan, but I figured it would be worth it.

My customers, however, hate it. I have constant messages of issues on their end with social boost not counting certain sign ups (especially Youtube subscriptions). I've recommended basic trouble shooting like using a different browser, turning off adblock, etc, but I really can't fix their issues since it's an issue with social boost and not on my end or anything I have any control over. I can't find a way to manually add entries for these customers either so I get the brunt of their anger.

When my giveaway is over, I won't be using it again. It's a shame because, again, on my end it was great. But it needs to work for my customers or it's pointless!

I really like how it manages contests in a fun way for the customers and it is all easy to use for me.

I want to choose more then one winner but have to pay for that and im not sure if i fully want to keep the app yet or not.