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Unable to save changes.
I apologize for the inconvenience caused by our server maintenance. The good news is that everything is up and running again! Please try saving your changes once more. If you still encounter the "Unable to save changes" error, please send me a screenshot or let me know the exact steps you're taking, and I'll be happy to investigate further for you.
This app was working fine but when I updated the theme it stopped to work. Now it is showing the chat icon at app dashboard but not showing that icon at website. So I have uninstalled it.
Hope the developer will update this app soon which would be compatible with latest themes versions.
And if the developer would resolve this issue then i will rate and review again for five stars.
App doesnt work at all how I want it to be. Hope the support can now finally quickly solve this issue....
Funktioniert nicht!
Firstly, I would like to take responsibility for the poor experience you had and acknowledge that your 1-star review was completely justified.
I would like to apologize for the issues you encountered while using this app.
It is our responsibility to investigate and resolve any problems that arise. To avoid such occurrences in the future, I will be working with the Development team to improve our app and I am actively overseeing the training of our support team to elevate the quality of our support.
I am sorry for everything that made you disappointed and you had to spend a lot of time and effort with them.
We would greatly appreciate the opportunity to assist you again and we are committed to providing you with a better experience. We are eager to make it up to you and we look forward to hearing from you soon.
I need to remove the Whatsapp Chat and Share from our Shopify store (my partner doesn't like the look of it). How do I remove it?
We're very sorry to see you go, but we know the app may not work for everyone.
You can uninstall WhatsApp Chat and Share from the Apps page in your Shopify dashboard (https://www.screencast.com/t/cKfKhr851EJk).
If you cannot do it by yourself, please help me submit a ticket to https://roartheme.ticksy.com, I will remove it for you :)
Just won't install - just stuck forever loading when trying to enable the app.