Social Photos ‑ Instagram UGC , 146 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
    129
  • 7% of ratings are 4 stars
    10
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
    3
  • 3% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product pages with user-generated content and promoting customer engagement. Features like customer photo tagging and a "Buy It" icon on user-submitted photos are praised for their ease of use. The app is noted for its reliable performance, easy maintenance, seamless Instagram integration, and affordability, making it suitable for small businesses. The customer service is also highly commended for its responsiveness and helpfulness.

May 14, 2018

Absolute disgrace.

The fact we've been paying $50 a month for the last 11 months and they can't be bothered to reply to our emails is contemptuous.

Lampsy
United Kingdom
About 1 year using the app
November 10, 2017

Terrible experience.
The new photos do not show up in our webpage. We do add some, but in a page we see only old one. Something is stuck.
Nobody is answering from a support for a few weeks. 4 letters sent.

Pour.

Magiclinen
Lithuania
3 months using the app
February 21, 2018

Very, very disappointed. The app froze on a load screen and would eventually go to a blank screen. I tried multiple times, even uninstalling, restarting my computer, and reinstalling. They never responded to my support ticket, and now the app says that my hashtags are "permanently damaged" and cannot be tracked.

1canoe2
United States
5 days using the app
December 29, 2018

Total garbage. You actually have to pay $50 a month for this service. Unless I'm mistaken it only works well with very established stores/brands.

heartsofglo.com
United States
22 minutes using the app
1
1