#1 Facebook Chat & Chatbot

#1 Facebook Chat & Chatbot

by Socialhead

Facebook Messenger Marketing, reply and chat in 1 place

5.0 of 5 stars(2 reviews)

Make orders in Messenger

Create orders for your store during a chat session, sync all products to Facebook Messenger.

Boost sales & Conversion

Support customers better to grow sales and increase orders rate

Chat, Reply & Live Chat in 1

Integrate with multiple Facebook accounts. Chat and reply all comments at once to save time. Live chat with customers to increase sales


About #1 Facebook Chat & Chatbot

Socialreply - The Must-Have Shopify App For Facebook Messenger Marketing & Chat Marketing

Socialreply is a Facebook Messenger Marketing Tool that integrates your Shopify store with multiple Facebook pages and accounts. Boost your sales and support your customers better through live chat. Reply, chat, and convert customers all in one place!

What problem does it solve?

The app syncs your Shopify store with one or multiple Facebook accounts:

  • Turns prospects into CUSTOMERS through live chat
  • Provide your customers with real-time support
  • Don't have to switch accounts or pages.
  • Manage and reply to customers' messages and comments in one place.
  • Send customers product information without going back and forth to your store.
  • Place customers' orders directly in chat.

What features do you offer?

Place Order in Chat

Place your customer's order and send the payment information directly while chatting to them without going back and forth to your store

Increase sales through live-chat

Boost your sales and conversion with live-chat on the website. Be there for your customer 24/7 and never miss potential sales.

Expand customers list

Add customers from messenger to your store's database to expand your customer's list. Edit and match Facebook customer's information with your store customers for further management and support.

Send product information

Sync all products from your store to Facebook messenger and pages. Send your customer product information on the go while chatting or replying to them.

Integrate with multiple accounts and pages

Chat or reply to multiple Facebook Page's comments in one place.

Install today and start selling on Facebook Messenger now!

One-click installation. No coding needed! Takes less than 2 minutes to get set up.

Works with

Tidio Live Chat, Reamaze Live Chat & Helpdesk, Gorgias ‑ Live chat & Helpdesk, WhatsApp Chat + Whatsapp Share, Chatty Live Chat, ChatBot, Cart Saver, Facebook Messenger ‑ Live Chat, SuperLemon, pushdaddy, Roger Wilco, Omega, Gorgias, Chaty, Outfy, Loox, SEO Optimizer, Oberlo Trusted SEO app, Free Shipping Bar, Judge.me, Abandoned Cart Recovery, Ultimate Sales Boost, PageFly, Page Buider, BEST Currency Converter, VITALS, PushOwl, Web Push Notification, ReConvert Upsell & Cross Sell, WhatsApp, Privy, Feed For Google Shopping, Stamped.io Product Reviews UGC, Sales Pip up – Social Proof, Dser, EU Cookie Bar GDPR, Quick Announcement Bar, Free Traffic & Ads by Varino, Booster Apps,

Media gallery

Support

Pricing

Free

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
    (2)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

ALOTOFSTYLE

This widget is very easy to use, especially it can provide live chat supports and answer questions efficiently. As an online store owner, my suggestion is that, even with the best widget, if it doesn't provide live assistance, We will always need to wait a few days for a response, which is completely useless for this fast shopping era. customers will always support real-time live assistance. please continue with the good work and come out with more useful features such as Abandoned Cart, live Visitor and more in the future. 5 star!

Developer reply

November 25, 2020

Hi ALOTOFSTYLE style store admin,

Im Tracie from Customer Support of Socialreply. Im really appreciate with your feedback. Thank you so much for noticing and choosing our app.

We are trying to improve our app day by day to bring you better experience.
If you meet any issue while using our app, please dont be hesitate to contact me

Warmest Regards,
Tracie

Dysanias

The app does what I need it to do - mainly to answer to Facebook comments on my ad. However, when it's about to make a follow up on the customer's response when I initially answered them, I find it difficult to make a follow thru. 1) My plan was to answer the customer's query on the comment section.
2) Customer will respond via Messenger
3) I will then capture the information customer will provide via his 2nd message. I find #3 difficult to implement. The reason I am giving this a 5 star is because this is a fairly new app and I wanted to give this app a chance, seeing that it can initially do what I want it to do - for free.

Developer reply

November 17, 2020

Hello Dysanias store admin,

I am Tracie from Customer Support of Socialreply. Thank you so much for your feedback

We are improving our app day by day to bring better experience for users. Thank you for choosing Socialshop. If you meet any issue while using our app, do not be hesitate to contact me. I will try my best to support you

Warmest Regards,
Tracie