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This is a super cool tool that our company is so excited about. We had a few bumps as our website is headless but our rep Maxwell Lewis has done an amazing job supporting us all throughout the way! Such a helpful and great guy showing us all the features SS has to offer! Thank you Max :)
Social Snowball has been an incredible platform to use. Seamless to onboard, use, and scale our affiliates. Mals has been THE BEST communicator on the Social Snowball team and helps us on a daily basis if we need questions answered. She took a call at 1AM EST the other day, lol!
Social Snowball rocks.
Fast and got the job done!
Snowball has taken our Influencer programme to the next level. Very pleased with the help of customer service who is always available to help out with any questions.
So far, so great! Awesome support during onboarding and setup. I'll write another review once we've lived with it a bit. I expect it to be fabulous.
The chat team has been very helpful, very responsive! Thank you!
Been great and helpful! + the best customer service :D
I was about to leave Snowball, before reaching out to Customer Service. I didn't think it was the right platform me and my company, but Mirna from customer service reached out, asked me my needs and wants, and helped me get Snowball dialed in for my companies needs.
Saved themselves a customer!
10/10 service.
This platform can be confusing at first but my Rep Zohaib was the most caring and genuine person I could have asked for. It seemed as though he really acres about the product and is going above and beyond of what I am asking to get set up and answer my questions.
Amazing help