Avaliações (190)

Classificação geral
4,4
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
16 de março de 2026

Noah and the team have been amazing to work with. Snowball makes working with our affiliate partners simple and streamlined. Even for those who have lesser experience in the field, the team at Snowball help you every step of the way. This is a must have for any DTC brand!

Freak Athlete
Estados Unidos
Mais de 1 ano usando o app
1 de maio de 2026

Very frustrating experience, constantly uncovering bugs, lack of required features and over attribution. Very manual and time intensive

RING BEAR
Estados Unidos
4 meses usando o app
14 de maio de 2026

Avoid this app, as there is a very good chance that it will not work smoothly. I had problems getting access to search for creators. They said that other customers had similar problems, and they offered a secondary service that they were building as a work around. I said I would consider it, and needed more information. I even scheduled a demo with them to review it. But, that was not good enough for their management. They tried to force me to use this other solution rather than the one I evaluated and paid to have. I could not understand this and asked them to address this differently. Instead, they told me to go away. And, they would not give me a refund as it was my problem that I was not a good fit for them, since they tried to help me with this work around solution -- which, by the way, did not have all of the features and benefits of the product I had purchased. So, I wasted a month of my time, did not get what I paid for, then got told to go fly a kite when it came to the money we had spent -- not to mention our time. Very terrible treatment of customers. And, if you are wondering if this is as I describe, I assure you that it is. I have all the receipts - in the form of screen captured messages from them and their management. Happy to share to keep others from experiencing what we experienced.

Tresse Botanicals
Estados Unidos
28 dias usando o app
Social Snowball deixou uma resposta 18 de maio de 2026

Hey Dean, thanks for the feedback, and we were also disappointed that your brand wasn't able to be business verified on META. There is a requirement to be META business verified to use Social Snowball's creator search product feature and it usually takes around 2 weeks to be approved (We have had over 3 brands be approved for this verification process in the last month). Our team also shared workarounds and alternatives for this feature with you but we weren't able to implement them collaborating together, these solutions have scaled many similar start up brands where they have seen success using Social Snowball, and we have also refunded your invoice on May 5th 2026.

Going forward from the sales side, we'll make sure that we ask if brands are business verified on META before demoing creator search.

27 de fevereiro de 2026

Hands down one of the easiest affiliate platforms I’ve ever used. It’s incredibly intuitive and simple to set up, making it a perfect choice for any D2C brand looking to kickstart their affiliate program at a cost-effective level.

What really stands out is how clear and beginner-friendly it is for affiliates, even those who have never participated in an affiliate program before. The onboarding is seamless, the dashboard is straightforward, and the payoff system is super easy to understand and manage. Everything is transparent and clearly communicated on the merchant’s website, which builds trust on both sides. And shout out to the great customer service team!

I genuinely believe anyone can master Social Snowball quickly and use it to confidently scale their affiliate program. If you’re a D2C brand looking for a powerful yet simple solution, this is it.

Hears
Países Baixos
4 meses usando o app
13 de março de 2026

Social Snowball team helped me tremendously. I had used chat AIs to help craft CSS code for me for my sign up and confirmation pages. Nothing worked. I reached out to social snowball customer support team and within an hour I got a response to my first ask, then while I had them I asked for something else and they gave me direction on how to solve that problem. Super efficient responses and responses that solved our business issues. For a small business, this is EXACTLY what we needed! Thank you!

Revyval
Estados Unidos
Aproximadamente 1 mês usando o app
27 de abril de 2026

This app is terrible. I tried to delete the app and its still charging me monthly. Shopify tells you to get in touch with the app developer which we have and they haven't stopped charging us. BEWARE before you install!

Sonrei
Estados Unidos
Mais de 3 anos usando o app
30 de janeiro de 2026

Snowball makes tiered affiliate marketing easy for our small, scrappy team—and their team's customer service is top notch whenever we have a question or run into a glitch

ROSE Ingleton MD
Estados Unidos
Mais de 1 ano usando o app
25 de abril de 2026

I've been trying to disable a subscription, and it's impossible. Their terms of service say you can go on the subscription page to turn it off, and that's completely untrue. This is how they get your money.

Skin Gleam
Estados Unidos
9 meses usando o app
14 de janeiro de 2026

A lot of sales will get tagged as an "affiliate referral" when it is not. I have facebook utms on a ton of orders that also got tagged for being from an affiliate.

The Dream Frames
Estados Unidos
8 meses usando o app
Data de edição: 17 de março de 2026

Great product, actively using this tool for my creator campaigns. Would suggest weekly / monthly webinars to promote actively working strategies and things like this.

I Wanna Gummies
Austrália
Aproximadamente 2 meses usando o app