Avaliações (212)

Classificação geral
4,8
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
21 de janeiro de 2021

This app is going to be a game changer and I'm sure it already has been for a ton of stores. Giving your customers the ability to turn around and essentially be a part of your sales team all while earning a commission is genius. I've already made an extra $100 in sales. It's just bonus money on top of your sales. 100% recommended.

FULLERMOE
Estados Unidos
30 dias usando o app
1 de fevereiro de 2023

The support will help you no matter what concerns! The user interface is easy to understand and there are many options. Top App!

YourFluffyChoice
Áustria
29 dias usando o app
9 de junho de 2022

Just started using Social Snowball. Great so far! Awesome support team. Thanks to Duaas and Noah for the careful onboarding

Bat Hats
Estados Unidos
27 dias usando o app
17 de agosto de 2022

This is a good app. Helps with auto payouts compared to other apps where you have to manually do the payouts.. Support was really helpful to customize for us since we already had affiliates we were working with.

Unsubscribe Hair & Body
Estados Unidos
Quase 2 anos usando o app
15 de julho de 2022

I've been using this app for a few months. The idea is brilliant but there are quite a few bugs to beware of. The support is pretty responsive but it takes them ages to iron out bugs as they pop up. When we launched our program the Klaviyo integration didn't work properly at all and it took 4 weeks for them to actually make it work. They have "creatives/emails" that you can send using their platform but the text is really gamie and you can't change it. I recently noticed they started sending automated emails to customers even though the settings were off. It's confusing for our customers as they get a Klaviyo email and then a crappy social snowball one too encouraging them to make an account in their platform -another thing that really should be store brand able. I mentioned it to support 3 weeks ago and thought they turned it off only to find it was still on. If your a small store that doesn't really need a product to have a strong branded experience this app can do the job. If you want to customise your messaging and touchpoints to be a smooth experience unfortunately this app needs more focus and dev support. Also support is based in Asia but works on California time so if your not there expect waiting the whole day for a response. I'm giving this a 3 as they do listen but the fact that customer facing bugs pop up and stay around for more than a week is painful as you're trying to build an e-commerce experience that rocks.

SURI
Reino Unido
Quase 2 anos usando o app
27 de setembro de 2022

We are using it for a refer a friend campaign and it's a great app! + customer support is really great!

Our Daily Bottle
Bélgica
22 dias usando o app
1 de setembro de 2023

Staying organised while trying to grow an ambassador program can be challenging, but with the help of Snowball and their amazing team we've been able to grow our ambassador program while staying organised which we really appreciate.

There have been a few hick ups along the way that came up tech wise (which happens in any app from time to time) but their support team is always sure to get them resolved asap.

We'd definitely recommend using this app to grow your own affiliate or ambassador program.

Good Protein
Canadá
Mais de 1 ano usando o app
29 de abril de 2022

Well-designed app with a very good support team! I needed help with setting up and integration and they offered to hop on a call and walk me through it that very second! Problem solved!

Carnivore Snax
Estados Unidos
16 dias usando o app
Data de edição: 7 de junho de 2022

Our customer service rep was very fast with their responses, helpful and very fun to chat with! We got our question resolved in under 10 min!

ROVUX Footwear
Estados Unidos
Aproximadamente 1 ano usando o app
4 de maio de 2021

This app has solved our affiliate marketing needs! Super simple & clean design and awesome support. Best way to increase your bottom line pretty easily. I definitely would recommend this to anyone running an e-commerce business.

Hour Glxss
Estados Unidos
15 dias usando o app