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We tried dozens of apps on Shopify but Snowball has the best support by far!
They thought about every feature a DTC brand with an ambassador program could need!
Our customer service rep was very fast with their responses, helpful and very fun to chat with! We got our question resolved in under 10 min!
Troubleshooting is a breeze with this team. They offer real time chat support with great human connection and a sense of humour, it is an absolute pleasure to work with them. Special mention to Duaas who was an absolute pleasure to work with.
Social snowball has helped our company encourage inclusion and promote urgency in code promotion amongst our customers when looking to gain new customers. Our customers enjoy the convenience of the multiple options available for payout and if we as a company have any questions, SS is glad to help. Recommended for businesses looking to instantly show that they care about their customer experience beyond a simple purchase.
Crazy tool everyone should have at checkout!If you dont have SocialSnowball, Then what are you doing!
Social Snowball has been super helpful for our company's affiliate program. The platform is totally user-friendly, modern, and I love the automations that make my job a lot easier! The customer service is also always quick to help whenever I need assistance with something.
Super easy to use and get my affiliates up. But, I must say the customer service has been the best part. Any questions I have they get back to me so quick and help me out right away, especially my man Austin!
Have recently installed this app and is a great addition. User friendly and they go above and beyond to help with issues that you have
Cool app. Had some issues figuring out how to make it smooth, but went on a call with their staff and it was all sorted out. Great app, super easy to use and best of all, it works ;)
Duaas is so incredibly helpful in answer all of our hundreds of questions AND wildly helpful during the installation process!!! Excited to get this up and running later this week!!!!