Reviews (216)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing influencer and affiliate marketing programs, noting its user-friendly interface and seamless Shopify integration. It features robust reporting, analytics, and flexible payout options. Exceptional customer support, especially from team members like Mals, Ani, and Duaas, is frequently highlighted for responsiveness and problem-solving. Regular updates and new features also contribute to its effectiveness in saving time and boosting sales.

June 13, 2022

Social snowball is a great app. I was having a difficult time managing the payouts of my affiliates but I got helped by of the support guys, Duaas. He made sure that my issue will be taken care of and will connect to the payment providers connected to my account. Thank you!

SaberMasters
Bulgaria
7 months using the app
February 15, 2023

Excellent customer support, Duaas was incredibly helpful in walking me through the setup. Couldn't be more satisfied, 5 Stars!

Pro Audio Video
Canada
7 months using the app
August 29, 2023

Love how easy this is to setup and use. Team is super responsive and helpful when I have any questions or issues. Features I've requested have been added quickly which shows they care about customer feedback and making a great product that maximizes value for users.

where do you draw the line
United States
7 months using the app
June 14, 2022

Great support! Software is simple to set up. Codes are stored nicely in a folder in the discounts tab on Shopify.

WINPRO Pet
United States
7 months using the app
May 25, 2023

Easy to use app and responsive support. Mairi and Duaas provided great help with onboarding process

Kloud Bambu
United States
7 months using the app
April 27, 2022

I am using this App for the last 3 months and found this quite helpful. Next level of customer support, I look forward to growing our Affiliate base with Social Snowball over the next few months. Helpful (0)
Market Thrill
Rating
5 of 5 stars
Posted
April 19, 2022
Great Customer Service And The App Is very helpful when increasing more orders from word of mouth/affiliate marketing!

Oswaal Books and Learning Pvt Ltd
India
7 months using the app
July 13, 2021

A must have, game changing affiliate programme. The team are super helpful & always about to help sort any issues out

Gymgum
United Kingdom
7 months using the app
October 21, 2021

I'm having success in all aspects of ECom, sales are next. The complexity involved with all the platforms necessary along with integration is the most difficult work I've done in my life. I'm used to success. I know I'll get there and appreciate Social Snowball's approach to customer care. Because I get the help I need. The Social Snowball Support Team work with each individual customer answering questions, working with developers to answers so the team really works to help me. GREAT WORK SUPPORT TEAM! Austin thank you!

Fire In The Desert
United States
6 months using the app
April 15, 2022

Great app with great customer support (especially Duaas). Boosted affiliate sales massively compared to just discounts.

Citadel Pendants
United Kingdom
6 months using the app
October 7, 2021

Runs smooth and is very easy to set up. Been using it for 2 weeks and without even promoting it, we already got some sales.

ReflectiveClo
Germany
6 months using the app