Snowball: Affiliate Marketing

So good! Social Snowball is the best affiliate marketing software out there.

We couldn’t be more thrilled with our experience using Social Snowball! From the moment we signed up, the onboarding process was incredibly smooth and straightforward, thanks to the exceptional support from the team, especially Mals.

The platform’s functionality is top-notch, and we are seeing fantastic results by managing both our creator and customer affiliate programs through it. We highly recommend Social Snowball for its effectiveness and ease of use!

Social Snowball is the best affiliate marketing app that we have used to date. With their automations and great onboarding our team has saved countless hours that are now used to source, onboard and activate more affiliates. Mals is invaluable: always available, quick to find solutions, and ready to go above and beyond for everyone. Zohaib and Noah jump in and you feel like they are an extension of your team.

We are still in the early stages of fully activating with Social Snowball, and while the experience has been promising overall, there have been some significant challenges.

The platform is designed to operate with a hands-off approach once set up, which should eventually save our staff time and allow them to focus on other critical areas of the business. However, the initial setup and integration with Klaviyo have been very time-consuming and complex. We've encountered issues where affiliates don't receive emails because they aren't subscribed, or randomly miss emails that are sent out. Additionally, when we transferred affiliates from another platform, many didn't receive the welcome email, even though flows were in place, leading to confusion and frustration.

In addition, working with Snowball's partners, Tremendous and Trolley, has been incredibly frustrating. It felt like we were being given the runaround when trying to gather the necessary information to move forward and no one would connect with us on a phone call. While I am still working through these kinks, I must acknowledge that Mals has been incredibly helpful throughout this process, consistently providing quick and effective communication, which has helped make the setup process smoother.

Mal is the best Social Snowball rep ever! I am so impressed with how speedy she was to my inquiries and questions! She is very knowledgable about everything that she showed me and gave in depth instruction!