Google Shopping, Facebook Shop

Google Shopping, Facebook Shop

by Socialhead

Sync and optimize product feed for Google Shopping & Facebook

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    82% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    5% of ratings are 2 stars
    (3)
  • 1 of 5 stars
    7% of ratings are 1 stars
    (4)

All reviews

3 reviews

BabyToMove

When choosing a program, we focus on the functionality and quality of technical support. When choosing this program (an alternative to Google channel by Shopify), I counted on additional fields and very high-quality technical support, despite the fact that it is inconvenient to work in an outside program.
At first:
- the responses were very quick
- many promises to refine and improve
There was a lot of hope.
In fact:
- fields are very often transmitted incorrectly. We have to check / look for an error in the shopfy, and in their program, and in the merchant center.
- synchronization with the merchant center every 3 hours. This is unacceptable if you regularly run promotions. The price display on the website and in the merchant center does not correspond to 3 hours or more (+ processing time). And time and clicks are your money that you lose.
- you have to wait weeks for answers
- I have not received a response to the request for the correctness of uninstalling the program ...

GymRats Volleyball Clothing Co.

I think this company has closed. I've been submitting several support questions in the live chat sessions without any response for days. Now the feed is "under maintenance" whatever that means.

Clean Apparel

I would love to rate this app highly but in the last 2 days, the entire site keeps going down. You can't even access the app website, I can't trust my catalog with a website that isn't stable and keeps crashing...going to pay for another app.