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Joe & the team at soldlive truly care about their product! The customer service is fast, thorough & thoughtful. And they are ALWAYS asking for feedback on how to improve.
If you sell live on social media, soldlive is a game changer!
We went with SoldLive because it was going to be easier for our customers to use without resigning up to another app. We had some glitches at the beginning that may have been operator error but Joe was so patient and worked with us on Facebook to help streamline the audio/video. We love to support new small companies.
I am happy with this app. I resisted the technology for a long time, but my live sales took too much time with invoicing. This app is simple to use and the staff is helpful, responding to questions quickly.
If I could give 10 Stars for this app I would. I've done a ton of coding in my store and this is one app that is absolutely perfect as is. I put this app through rigorous test to make sure it's perfect for my customers. Results.. passed with flying colors. What impressed me the most was that I did not have to code anything to change and of the text, the app gives you options to chose from to change how you want things to display. I could go on and on but all I can say is, try it you will not be sorry.
This app was super easy to set up (and I am not techy at all!). It works extremely well for live sales and customers receive invoices within seconds. The first few sales I had my laptop up to verify customers were receiving the messages, and everything worked flawlessly.
I love that customers can also claim and get an invoice right away from replays -- waking up to paid invoices is super cool! Reminders have also helped convert claims to sales, which is awesome!
My customers have had a really easy time using the system, and they pay invoices before the live is done or right after I hop off. This means when I finish my live sale I can instantly start shipping instead of having to take an hour to send invoices.
It would be really cool if there was a way to print a label for claiming to show during the live or if the claim info was visible on the screen when showing an item. Customers have struggled with typing everything exactly as needed in order to get the claim message (especially with 2 variants -- size and color). Customers will put a space or skip a space or type the size incorrectly. A visual cue would really help with this.
I would also LOVE LOVE LOVE it if this app worked within Facebook Groups for both live sales and comment claiming from photos.
Overall, I love this app! It's super easy to use and has helped streamline the live sales experience for both myself and my customers. Thanks so much!!
As someone who was desperate to add CS to our lives, but with it not being available in Canada, this is 10000% a godsend of an app. I switched briefly to another app that seemed to offer “more for less” but I did not have the freedom of posting what I wanted like i do with this app and thus it was not a good fit at all. This really is the easiest, least cumbersome, straightforward, but super cool comment selling app I’ve seen or tried yet. I won’t be leaving again!
Fantastic service , very pleased with everything. I highly recommend . Great service and customers are happy.
This is the third or forth app I have used from this company and it does not disappoint. Finally a way for customers to quickly purchase an item from Facebook that works seemlessly with Shopify. I love how you do not need to do any other steps and there are no accounts to set up etc for the customers. Just a simple BUY ___ and it sends them a message! 100000% recommend.
Thank you Tara Lynn. Appreciate all the feedback you've given us to make this app work well for boutique owners and FB live sellers!
I love this app! I was looking for a live selling app that would integrate with shopify but not break the bank! This is the easiest thing to use & I've had no problems so far! Highly recommend! Not having to invoice after a live sale saves so much time!
Yes it doesn't make a lot of sense to have both Shopify and another shopping cart system that you have to pay an arm and leg for. I only recently learned how expensive the other system is :)
Thanks for pointing out how easy our app is. Everyone is surprised when they realize comments start working on any post once their FB page is connected!
I’ve only been using this app a short while but it’s soooo easy!! The support is amazing and everything syncs with Shopify! From the sizes, color, everything! Literally you just have to post in the tagged section and customers are ready to shop! I’m very happy I found this app!
Thanks for your review. I'm glad the app was super easy to set up for you.
And we are so happy to serve boutiques like yours! Our goal is to save you hours of going through your FB comments to make draft orders and send out invoices. Let the app do all that manual back-end work for you while you focus on showing off your products to your audience :)