Recensioner (126)
Förfina
-
Efter omdömen
AHHHHHMAZING!!!!! SO EASY TO USE!!! I don't mean to scream, but I wanna. I was skeptical at first because it seemed too good to be true. I prepared a few items, added the tags and went LIVE! OMG OMG OMG!!! It works LIKE A CHARM. 10+ invoices issued RIGHT AFTER THE LIVE y'all!!! NO more spending a day and a half invoicing 60+ people with their bins full. And NO MORE putting items back for those who don't pay!!!! HELLOOOOOO They pay, I pack, I ship. That's all. I LOVE THIS APP. If you're considering the competition, give this one a shot. TOTALLY worth its weight in GOLD! Customers DO NOT have to "register" to buy. No leaving your live to come back. No fuss NO MUSS... and... the kicker... Almost EVERYONE shops the store prior to check out. OMG!!! Thank you JOE!!!!
We are really liking the SoldLive app...we are former CS users and our customers like that they can comment a number and not have to put their size out there. We like how easy it is to use and know that this app will just keep getting better and better. We have a few requests and once those are added this will be a 5-star app!
I recommend SoldLive app, it has made selling live really easy for me and my customers!
I would give this app 10 stars if I could!! It was so easy to get set up and ready for our Live Sale. Invoices were being paid before I was even done answering questions - and this use to take me days to read through every comment and manually send out invoices. This app is a game changer - now I have more time to spend creating new product to have sales more often! Thank you Joe!!
Hardly any customer support. No one to speak with on the phone. We had to piece together how it works. No tutorials to explain layovers. We did a live with what we taught ourselves and the products were not changing on Facebook when we would hit next on the laptop. We are not even sure if we are doing it correctly since the customer support we receive is "send a screenshot". Some things can't be fixed with a "screen shot" and a phone conversation would go a long way. When we first installed app we were offered a zoom call with the founder. We didn't schedule one immediately, and now we are one month in & all we are getting is email support hours or even days after you contact. Embarrassing on facebook last night using it!
https://www.facebook.com/PinkJulepBoutiqueLou/videos/607921751498126
This is a very disappointing and surprising review.
I went back and checked, and Joy had responded to every single email you sent within 24 hours. She pointed you to our overlay tutorials like https://help.getsoldlive.com/article/83-overlays
She asked for screenshots since she was trying to understand the issue you were seeing. But you did not let her help you.
Zoom calls are not available on the $50/month plan you were on. But I offered you one anyway, and you did not respond.
I followed up with my offer to talk over zoom, but you did not respond to that either. It seems like you insist on a phone call, but we simply do not offer phone support even on our $500/month plan.
We have decided to ban your store from installing SoldLive in the future since we cannot meet your expectations of phone support. I'm sorry we were not a good fit for you.
So 1st of all...I literally was about to start selling using a different service that shall remain nameless but wanted 5% of my total sales in addition to the monthly fee. It took me HOURS to set that thing up and it was going to be EXTREMELY challenging to use with a heck of a lot of prep work. I'm a mother of 5...time is something I don't have.
AND THEN I FOUND THIS APP! #GameChanger !!! So simple! So easy! So efficient! This is ABSOLUTELY the way to go! Not to mention the OUTSTANDING support! Every question (and there were lots), every concern was answered promptly. I am so grateful for this amazing tool! I was able to show/sell more jewelry & interact with my customers more than ever. Save more time & make more money. My customers are extremely pleased as well. No more waiting for an invoice. The process was seamless!
I highly recommend this app!
Thanks for your review and spreading the word to other Paparazzi consultants. I think we now have as many jewelry live sellers as we do clothing boutiques thanks to you :)
And thank you also for the testimonial that you privately emailed us. It was very touching, and we passed it around internally to motivate us to keep improving the app for entrepreneurs like yourself!