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Jess was wonderful in walking me through the steps needed for using the Overlay with scanning device. She is very patient, understanding and most importantly never makes you feel that your not important. Also, I have found that the app itself is making me become more organized with my inventory. When going live the inventory is numbered, invoicing is done and life is much easier. I highly recommend this app.
Updated review: I have been with SoldLive since seems like the beginning and I am absolutely blown away by them. They have continued to make improvements and I will say all of the improvements have made an impact on my business in a positive way. I love how it is connected to Shopify and my customers have no issue using this system. I am very happy with this app. Last week it worked like clockwork. I sold and believe it or not my customers paid in full by my 11 pm cut-off time. We had all items bagged and ready to pick up by 11 pm and I was home. Saves me time on invoicing and bagging items just for ppl to forget about invoice and not picking up items. Joe is always an email away to if you have any questions and is always super helpful.
Such great customer service and support! This app is always working to improve and make things easier for the seller! We are thankful to have this as a tool to use for our live sales!
Thank you Melissa!
If you ever want to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.
We have used SoldLive for a while now and we love (as do our customers) that you don’t have to make a separate account. Everything comes straight to your messenger which makes it so easy! Any time we have an issue, Joe jump right onto a zoom call with us to trouble shoot! The overlay feature has been a game changer for us as we don’t have to repeat the “number” for people to claim
Thanks so much Acacia!
If you ever want to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.
Joe & the Comment Selling team is amazing! The most excellent customer service. Always prompt in helping resolve any questions or answers, and checks in to make sure everything is running smoothly. The app itself is fantastic! Very streamline, easy to use for both the retailer and the customer, which allows more interaction with your customers. Saves a massive amount of time invoicing, and keeps inventory counts up to date. The new live overlay for selling is another amazing feature that keeps the online/live shopping experience fun and simple!
SoldLive is the BEST app that I've used through Shopify! Preparing for and carrying out our Live Shows used to take 2-3 days. Now with the SoldLive app, I have absolutely no prep work and no invoicing to do. Using this app has saved us so much time and effort. It is super simple to use and the customer support is AMAZING!
So far, so good! Easy to use and super helpful support - quick and seamless setup. I highly recommend this app.
This app is wonderful ! User friendly, works as described and also the best customer service ! These guys will answer all your question in a very short time frame
This has been an extremely helpful app that allowed us to pivot from brick and mortar during Covid, and continue our business without stopping during the closures, the shutdowns and our eventual store closure and physical move. Through it all, we did live sales on FB with SoldLive and kept on going. 2.5 YEARS later, and we have shifted primarily to become an online store and Facebook Live sellers, AND we are still in business despite numerous challenges! Our entire staff says THANK YOU, JOE!! You've been an amazing and responsive app owner, always ready to help and problem-solve, and reassure us, especially as our business was dependent on online and FB sales for a large measure of time. We are excited to see this new shift to include IG, and hope to continue with you as you grow for a long time!! Aloha and Mahalo from The Bead Gallery, Honolulu crew!
I like everything I've tried with SoldLive so much so I haven't tried any other app for this and I plan to continue with the SoldLive, no need to go elsewhere.. It has been simple to use and easy for my customers. I LOVE the fact that messenger shows them the options for them to click on if they didn't mention (size/color, etc) they don't need to know how to type it out. Thank you for that. I also appreciate the support emails and the cost is amazing. Thank you again for a great product,