This app has been so helpful to me as a small business in aiding with live sales, I found the price afordable for smaller retailers and the help desk is very quick to respond with any questions Ive had! They also check in periodically to check in on the efficiency of their app. Give it a try! I'm glad I did!
This app is so beneficial if you sell on Facebook live! It makes invoicing so easy and the support is always so helpful. This app is always improving and adding features. They listen when you voice your opinion and always try to help as quick as possible
This app is amazing - the most comprehensive facebook live-selling app we have seen. I would give it 10 stars if I can. Sharing my favourite aspects of the app.  PREPARATION: Reduces preparation time from 2 days to less than half a day with the "auto-tagging feature in the app"  ACTUAL STREAMING
The overlay function is so helpful. Shoppers loved this feature and we received significantly lesser comments asking what the code was. When variants are sold out, it is automatically "striked off" in the overlay option, so we know to move on.  WAITLIST
Customers receive an acknowledgement even if item is out of stock. So we tell our customers that no PM = wrong code typed.  AFTER SALES
Because the checkout process was so seamlessly integrated with Shopify, 95% of invoices sent during the live were paid and converted. This is the HIGHEST rate we have had after trying more than 3 apps.  SUPPORT
Despite a 12 hour time difference, Joe has been providing extremely fast support and clearing the doubts very comprehensively. Thank you!
Cardigans & Comfort
I have used this app for about 6 months now doing lives for my small business. We have had great success with this app and now they offer overlays for their lives which makes my life so much easier with little prep for my live on facebook. I am very thankful for comment sold and my customers are loving it!
Styles By Erica
Highly recommend this app for live selling! The automatic invoicing is smooth & I notice my customers pay sooner!
Village Green Boutique
This app has made it possible for me to host Live Sales even though my business is a one-man (woman) show... there is no way I could manage the invoicing and the multiple claims on each item without this app. The live sales are still relatively new for me, but I am watching my average sales grow quickly in the last 3 weeks alone. Joe is a great support when you need help.
Gifts A GoGo
Fantastic app and a must have for Facebook live! We are very happy with everything and Joe is very helpful and always available to help with questions. I would highly recommend.
Bee Trendy Boutique
Being in Canada - it was not easy to find an app that would work for comment selling/invoicing. From my first experience with the app and the customer service of Joe I have been blown away. Any glitches along the way he has helped to solve them. Set up was super easy. Before I would spend hours invoicing and now when I go live for my Sip and Shops I can easily invoice through this program 100+ orders a day. The instock feature is great too. The auto tagging! This is a app you need in your business.
Love this app! There was a bit of a learning curve in terms of how my POS software integrated with Shopify and then the app...infact after the first 2 weeks I got frustrated and hastily said I wanted to cancel. Joe was awesome and helped me to trouble shoot. Weeks 3 and 4 have been amazing! I am so happy I stuck with it! This has saved me hours and hours of time doing manual invoices! Get it and stick with it. You will not be sorry!
UPDATE 4/9/21: We were privileged to be a part of their BETA program for overlays and just did a live shopping broadcast last night using their new, very easy to use overlay functionality from our phone. Previously we were streaming through OBS with hi-res webcam (if you don't know what that is, it's not important), but not only is it so much easier using a smart phone, but we no longer struggle with the focus issues of a webcam. So-- if you're a retailer and not doing live shopping events, you really need to explore this great alternative sales channel that will add a new revenue stream that is too valuable to pass up. We just jumped in and we've been building a loyal audience with our weekly broadcasts. What we've found is not only are customers enjoying purchasing during the broadcasts, many customers become aware of the store by virtue of the fact that we do these broadcasts. Keeping your customers engaged is so important and this is just one more GREAT way to do that. Oh- and Joe/Lars have been absolutely awesome in both answering questions and being immediately responsive when needed. Love love love this tool! You will too!
We just did our first FB Live event using this app and it went surprisingly well. We've considered Comment Sold as many of our retail colleagues have decided to use. As we are a Shopify store (both web and POS), sending customers to another platform as Comment Sold was not something we wanted to do. That's what's great about this app - it keeps everyone in the same ecosystem. From the customer side, it seems everything went smoothly. On our side, we had full transparency into carts as they were being built. What we discovered was that we could edit draft carts for the few customers who had problems (wrong variant, missing a product that wanted, etc.) The reminder messages to customers appears to have been effective as we only had one customer not follow through with checkout. Sold.as FB's fee is reasonable compared to Comment Sold and I've found their support to be very responsive and helpful. Mellow Monkey fully recommends this app to anyone looking to manage orders on Facebook Live. If you're not already doing FB Live shopping sessions, you're missing out on a nice revenue stream to complement your B&M and/or web business. Just jump in and give it a try! We did! www.mellowmonkey.com