ZigZag Returns & Exchanges

I think this app looks really promising. UI is very userfriendly, great customizable email notifications. However, I think that I am not going to use it. I have translated all possible contents, but throughout the returnprocess the customers will still encounter a lot of English sentences that cannot be translated/customized. I understand that their focus is (probably) on UK, but our mainfocus is set on the Netherlands, and as I want the most userfriendly website as possible, I think i will skip this app for now. I understand that it might be a long term issue but I would definitely reconsider if the app would be even more customizable/translatable.

Easy to setup and use, and very kind Customer service in touch.
It makes my return process easier. Thanks.

Good and simple app. It would be nice if there would be a prompt to send a custom email before approving returns though. Otherwise, 5/5

I download and tried several other returns apps but this one was the best by far. It was simple to setup and very easy to use. What's best of all is the price of the app - FREE. There is a $9/month option which I may elect to use in the future but right the free version is meeting all my need to track my returns.

We've successfully tested this app to manage our returns process and I must say this is a very slick process. This massively takes the pain away from the customer as it's a fully automated digital process right down to the return label, which you don't even need to print. Adds extra value to our internal processes and we can now manage the returns in one place. 5 stars for me.

Great app and even better support! The team has been professional and effective from start to finish

Easy process to set-up and customise - only using basic/standard for now. Great support/aftercare service. Just a little clarity needed on payment for using the app/service - but not a real issue.

Great support from the team which provided a useful walkthrough and helped with setup as well. The app works well from the customer and merchant's side and is very easy to integrate and set up. It makes returns trustworthy and quick. Highly recommended!

This app is the best! So easy to use for myself and my customers! If you're UK based this app is a must! Highly recommend!

*****Clicksit has completely streamlined the way we handle returns. The team were incredibly helpful and made the integration and setup really easy. Really impressed with the product and service so far. Would definitely recommend*****