Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
21 de septiembre de 2021

Great customisation and make our returns process so much more professional. Great that we can use our own labels due to the fact that we have high insurance value needs. Responded to chat quickly.

Pickwick Jewellers
Reino Unido
Alrededor de 1 mes usando la aplicación
20 de enero de 2019

Great app. Works well! Only gripe is that you have to check the app to see return requests. I wish there was way to see them through the shopify admin instead of going to the app.

FILTERWEARS
Estados Unidos
27 días usando la aplicación
Clicksit App Limited respondió 30 de abril de 2019

Thanks for the review Filterwears we are looking into the feature you describe.

13 de enero de 2022

So far so good! We use this RMS frequently and it's easy enough. I appreciate all of the auto-generated emails, it's much easier to stay connected with a customer even after the return.

Refurbees.com
Estados Unidos
23 días usando la aplicación
30 de junio de 2021

Clicksit Return Center ha drasticamente semplificato la nostra procedura di reso. I nostri clienti sono più felici e, di conseguenza, lo siamo anche noi.
Un vantaggio per tutti!

Furlanis
Italia
23 días usando la aplicación
19 de marzo de 2021

I think this app looks really promising. UI is very userfriendly, great customizable email notifications. However, I think that I am not going to use it. I have translated all possible contents, but throughout the returnprocess the customers will still encounter a lot of English sentences that cannot be translated/customized. I understand that their focus is (probably) on UK, but our mainfocus is set on the Netherlands, and as I want the most userfriendly website as possible, I think i will skip this app for now. I understand that it might be a long term issue but I would definitely reconsider if the app would be even more customizable/translatable.

Partytime webshop
Países Bajos
10 días usando la aplicación
Clicksit App Limited respondió 22 de marzo de 2021

Thank you for the review and feedback, this is something that we have come to realise is a challenge for certain retailers. We are in the process of updating our app to enable all elements of the return journey to be customisable. Our team hopes for this to roll out within the next 2 weeks, we will keep you updated.

26 de febrero de 2021

Easy process to set-up and customise - only using basic/standard for now. Great support/aftercare service. Just a little clarity needed on payment for using the app/service - but not a real issue.

I Don’t Drink Much
Reino Unido
7 días usando la aplicación
Fecha de modificación: 6 de noviembre de 2020

Yes very good to use and is free for me as I am outside of the UK. They don't provide the address labels.I just configure the settings so the customers send a return back to my address as the suppliers don't receive returns beautystoreforyou.com

Beauty Store For You
Nueva Zelanda
5 días usando la aplicación
21 de mayo de 2021

The app we never knew we needed! Installation and set-up was easy. The instructional video was all it needed to get us started. Just wished there was a way to tag final sale orders/products to be excluded from returns. We use Clicksit as our returns management portal along with Shopify POS to process refunds back to gift card though it would be cool if we could refund directly from the app. We are looking froward to a more organised and professional returns experience for both our team and customers. Great job!

Shop Weekend Cheoks
Singapur
3 días usando la aplicación