ZigZag Returns & Exchanges

It helped me resolve the issue of product exchange. I really liked the app since it makes the customer experience better by providing more feasible options to exchange or return the product. Also, automated emails are delivered to customer. it would be nice if more options like sending return labels are also automated in India.

The app installed all ok. I've only had to use it once so far and seemed ok to use. It will make my returns (should I get any) an easy process.

Great app. Easy to set-up and use, customer service has been great and I think it is a great value for what you get. They also offer return labels at a very reasonable price.

We have been using this app now for a few weeks and very impressed with what it does! Does what it says on the tin and customers love it!

This has greatly simplified our returns process. Our customers are happier and we are happier!..It's a win/win for all involved

This is such a simple app to use, it is a great application for efficiently organizing returns. It provides a professional looking returns portal for customers in your site's design. They also have a helpful support team! I highly recommend it.

I have been using this app for quite some time now. And it has really helped me manage a lot of the returns and exchange requests. To top it all it is free.
I think this is the only app that lets you do all of this for free.

There are a couple of things I would love to have in the portal like more details of the order such as the order date, product mrp, product cost, discount applied if any and other similar details. Also a way to update and send customers tracking ID for their exchange request.

The app is very nice for customer communication around returns and easy to setup also language-wise, there is manual task involved in the actual return to stock and refund, but my customers are happy with the portal.

It is very easy to use for us and for our customers. It makes the return process much easier. Great App - highly recommended.

IT'S pretty good but it lacks the ability to customize emails on free plan, the rest is just awesome