ZigZag Returns & Exchanges

Luckily i don't have much returns, however this app has made it simple and automated. Less need to communicate with customers since the label is prepaid and all the customer has to do is drop the parcel off. A couple of times customers have asked to print in store. I rang up Clicksit and they gave me a voucher for the customer to use. They will ring you up to help you set your account up and are friendly and helpful. You can choose how much or little you charge your customers for postage. The only limitation is that they only use collection plus and not all customers want to use collection plus.

Nice simple app and thoughtful support. Has a nice flow and waiting for international shipping labels!

We use this app to handle return requests. Works perfectly and the guys have done a great job setting everything up for us. Keep up the good work!

User-friendly, great customer service, takes the burden of sorting out returns yourself and integrates well with Shopify. Great App!

I love that this app takes the manual work out of exchanges and returns. It has worked flawlessly and made my life easier.

Clicksit has helped to solve our detailed and complex return process into a simple, easy to use tool that for us and our customers. We anticipate on diving deeper into the many offers as our company and structure grows.

Absolutely love this app. Saves me money, time and above all else now I can focus on running the business and less time stressing about deliveries and returns. Their advisors are also so friendly and happy to be of assistant all the time.

I am currently using this app is very good for customer to return there orders and pay return postage online.
the customer service are very friendly and quick responding.

I used this app to handle customer’s return requests and it has been great. Customer’s can handle return process with ease and I can approve or reject return requests with a simple click. I love the fact that I can just direct my customers to the returns center page to put in their order # and email to start their request. The returns center page easily integrates with my store and I was able to customize the important sections to fit my return policy. In the future, I hope they have support to create US return labels but so far so good!

great service, even better client support team, was able to get on a call with their team in minutes to help with some questions i had - thanks jodie!