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this app is super easy to use and changed my whole store experience, im not able to offer my customers a one stop shop to process all refunds
I think this app is great for small businesses. If advanced it might be good for bigger brands too. so far it's been great for my returns. Only think is, as an internationally selling brand, it would have been good to add international rates too for returns. This way the customers won't deal with the returns stress of international items. Especially now after brexit, lots of people are cautious with international purchases.
fast and simply i like use this app for my website. the integration is easy and the support perfect
Fantastic app! We were looking for an easy to use solution for customer returns and glad we found this. Easy to setup with amazing & fast support. The returns portal included for free looks professional. You also get to use the power of Collect Plus network to offer returns for free to your customers. Highly recommended
Integrates well into the store and takes the hassle out of returns. Support has been quick and helpful when I’ve needed it.
This app is amazing, so good to use and really gives a professional look to your customers who use it. Makes it really easy to do everything as its all in one place and you get emails as soon as someone wants to return something. HIGHLY recommend this app - the team are also superb! No matter how big or small your business is this app will help you and the rates are really good.
The app solves a challenging issue - managing returns. Works very from testing and have now deployed the app for day to day use.
Thank you for the review SPV Lights great to have you onboard
Quick support, easily configurable, and simple. But it needs some additional tweak to provide more configuration.
I wasn't sure initially if this was the right app for me. I found getting in touch with the team really helpful to understand what the app would offer. For example whilst its only focussed on UK returns it has made that part of the business easier for us. I'd love to see it expand to other geographies. I found setting up the returns process fairly easy too and it was great to get on the phone guidance. Here's what I'd like to see in the future:
Partnering with carriers in Europe and worldwide. For where we are as small business it works for us.
I use this app to allow my customers to file for a return or an exchange and its a great easy app to use!