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I like this app for the fact it streamlines my returns. All in one place makes it super easy. Great customer service too!
Great to hear the app has streamlined things for you! We have some great new features out soon which will make tailoring your customer experience even better.
The app is super easy to use, provides a professional looking returns portal for customers in your site's design and using Collect Plus makes it easy for customers to return items!
I use this app to track my return requests. The app really works very fine and very easy to use. Perfect for my business and my customers. Recommended for sure.
I use this app for my refunds daily. It has a very easy and feel well customer experience. The implementation with shopify works smoothly and the setup is very easy! Love it!
Best app for handling returns if you are looking for a cost-effective solution.
Also super easy to offer free returns as well.
They are a friendly team that is really there to help.
10/10 app... coming from aftership return this is the app I would support and upgrade in future to use there premium service for a REASONABLE price.
We own 3 websites and all will be using this app from now
Thanks again (y)
A really bad service, not one parcel has been returned to us correctly and no reimbursement for the packages lost!
Hi Mirame, apologies for your experience here. Reviewing your account there appears to have been an issue with your address setup which has caused parcels to be held. I've reached out to you to follow up on this, but please do contact customer support as you will receive full compensation for any parcels delayed or missing.
Clicksit support
I am happy with the app. It's free and does a really good job in terms of managing the entire returns process systematically. Is also working perfectly with the language translation app on my site.
Solves the exchange process making it customer friendly. Amazing app. Would be more great if you could include more customisations.
I've been using Clicksit Returns for around a month now and love how easy it makes processing returns. Customers no longer feel like they need to call to initiate a return, and the process is intuitive for them. When you set up the app, there are options for the customers to choose between exchange or return. This has been great for resolving return decisions without losing money.