Sorted Returns Center , 416 条评论
I was looking for an app to help me save time when it comes to returns. I am very pleased with this app it has a great user friendly dashboard and was super easy to set up. The team were great following up with me to make sure i had found everything ok. The customer side is also very smooth and easy to use. I did find the generic information a little misleading from a customer perspective if you intend to pass on the shipping costs to the customer but not really an issue as you can edit yourself. I also would have liked the option to have the returns linked to my own royal mail account so that all my postage costs came from one account and i could apply my own rates. Overall i am very impressed and this app has done exactly what i wanted - saved me time, dealt efficiently with the returns.
solved my returns processing issue, easy to use for consumers and slick look & feel. Great feedback from consumers
This is app is almost perfect. I would like to be able to manually choose the status of the return eg exchanged / returned.
We have recently added Clicksit to our store to provide a much better experience to our customers. Free returns gives our potential buyers piece of mind when investing in our products. From our side, Clicksit is easily setup and functions great. Constructive criticism would be that return delivery times are long and that the cost per return is rather high. Hopefully both things can be improved in the near future.
The Clicksit app is easy to use and has helped us to offer easy returns to our online customers. Thomas was quick to reply when I had any queries about installing the app and was very helpful.
The only reason I am giving 4 stars is because I haven't used it for long time to have a complete opinion. The app is easy to use and looks good. it adds credibility and functionality. exactly what i wanted. Recommend.
muy buena app para optimizar el proceso de las garantias, le hace falta mejorar su hoja de trabajo, para que muestre todo en una sola ventana. info de clientes, orden y estado de la garantia
Really good app that brings our returns process together all in one place including issuing returns labels directly to the customer. Easy to see where returns are up to in the dashboard.
The simplicity of this app is perfect and seamless with our site. The differences between processing returns and exchanges without it are wildly noticeable.
So far so good! We use this RMS frequently and it's easy enough. I appreciate all of the auto-generated emails, it's much easier to stay connected with a customer even after the return.