Sorted Returns Center , 418 reviews

Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 1, 2021

We have been using another Return app for a long time. Unlucky they started charging us $10 for an SSL certificate. Clicksit charges $0 and it's a completely FREE app that covers our needs. I would recommend it to everyone who is looking for an app that manages returns and labels. The best part is that they inject the code to Shopify pages so you don't have to worry about any coding and things. What I can suggest to Clicksit is that they also could add a piece of code that can embed the buttons "return" to the customer's dashboard so they will be able to create a return label or start returning process straight out from customer's account dashboard.

Guru Muscle
Time spent using app: 19 days
July 28, 2021

This is a simple and superb app and has made our returns process a doddle to handle. No other app or program was able or willing to work with my specific needs. The app was very easy to install and set up, and their customer service team was very helpful and quick to respond to our queries. The branded returns page provides a very professional look to our returns process. The best part about it is it's free!

Time spent using app: Over 1 year
Edited August 2, 2021

The customer service is always an email away with all the information and the communication is top-notch.

Grip it Sleek's creation of innovations
United States
Time spent using app: About 1 month
July 24, 2021

Love this app, highly recommend! Adds transparency to the returns process - customers use Clicksit to return their order for free from any local Collect Plus store and we can track this progress. Clicksit is also amazing as you can issue customer refunds/ credit/ exchanges from within the app - absolute customer service must! Great communication from their Customer Service team who are always quick to respond to queries.

United Kingdom
Time spent using app: 6 months
Edited July 16, 2021

Clicksit was easy to set up. This app made returns simple and I just love the updates they added for easy exchanges, sending credit via discount codes, and sending uploaded return labels. They seem like a company committed to improvements which make me believe it a company I could grow with! They provide at cost return labels and a premium version. Will definitely look to incorporate in the future. But the free version has all the great features needed to streamline support. I appreciate that so much!

Black Mustard Seed
United States
Time spent using app: 7 months
July 16, 2021

Really easy app to use, excellent visibility for returns and was a breeze to integrate. The personalisation options are really great and super happy that we can refund through clicksit to make the whole process streamlined. Jodie has been really helpful throughout and walked us through set up and additional customization options.

United Kingdom
Time spent using app: 9 months
July 12, 2021

I am really happy with the app, makes your system look more professional, and it is a great help!!!!!!

United Kingdom
Time spent using app: About 2 months
July 10, 2021

The app is great. It simplifies the whole return and exchange process. Would love to get new features.

Kurti Plus Size
Time spent using app: Over 1 year
July 9, 2021

I am really enjoying the app. Also it looks very professional to have a return portal on the website and also increases conversions. Also they are always working on updates to improve the app. Very nice!

Time spent using app: 4 months
Edited July 14, 2021

Super helpful for returns. Automates most of the process from start to finish! Thankful I found it and thankful it is free!!

Rettig Haus
United States
Time spent using app: 6 months
Sorted replied July 9, 2021

Hi There, great to have you onboard and the app is helping automate your return process. Within the app it is possible to setup email notifications to notify you of return requests. Support will be happy to assist you with setting this up within the app.