Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the returns process with features like automated approvals, customizable pages and emails, and progress tracking. It integrates seamlessly with store designs and provides a professional look. The support team is praised for their quick and efficient responses. Despite minor technical issues, they are usually resolved promptly. The app is seen as cost-effective with a free plan, though some wish for more features. It has reportedly increased conversion rates and sales due to improved customer trust and satisfaction.

September 26, 2023

We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!

Miss Match Group Inc.
United States
Over 3 years using the app
Edited September 2, 2019

An excellent app which allows us to give our customers a professional returns process. Easy to use, easy to monitor and streamline our process. Courteous and professional staff who responded well to suggestions and made some changes to the dashboard for me!

Afinepairofshoes
United Kingdom
About 6 years using the app
August 31, 2019

Great app, 100% recommend Clicksit Return Center. Fantastic support when needed and always on hand for any help needed.

GymWear UK
United Kingdom
About 5 years using the app
November 6, 2018

Wow! This app is a lifesaver to keep track of returns. It is easy to install and the text is customizable on the returns page. The customer sees specific instructions and easily can return without problems or questions. Each return links to the order for easy refunds. Thank you! TheWantsies.com

The Wantsies
United States
About 5 years using the app
September 6, 2019

This is a fabulous app! It has streamlined all my returns in a very slick and professional manner! What a pleasure to use! Thank you Clicksit!

Leigh Schubert
South Africa
Over 4 years using the app
Edited September 20, 2019

Very easy to use, great service and affordable return service, would recommend to anyone running an online retail service. We've also had some great feedback from our customers who seem happy with the ease we conduct our returns

BushcraftLab
United Kingdom
Over 4 years using the app
April 9, 2019

Amazing. The perfect tool to clean up our usually messy returns process. Was quick to set up and works fantastically.

Loco Skates
United Kingdom
Over 4 years using the app
Clicksit App Limited replied April 30, 2019

Thank you for the review Percival great to have you onboard, pleased we could set you up quickly. We pride ourselves on this.

January 18, 2020

Excellent App. A must have for ALL Shopify stores. Great support, easy setup and easy to use. Highly recommend.

fatboys95
United Kingdom
Over 4 years using the app
June 7, 2019

I really like the program so far. Only a couple of returns however they went smooth and my customers were very satisfied with the process.

Lola Birch
United States
Over 4 years using the app
Clicksit App Limited replied June 7, 2019

Thanks for the review Lola Birch. Great to hear the app is working well for you and your customer

October 21, 2019

This app is a great addition to my store. It is readily available in the top menu for my customers who need to return an item. It notifies you of any returns initiated, and informs the customer where to send the returns. I recommend it.

Unique Chic Store
United States
Over 4 years using the app