Sorted Returns Center , 416 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for simplifying the returns process with features like automated approvals, customizable pages and emails, and progress tracking. It integrates seamlessly with store designs and provides a professional look. The support team is praised for their quick and efficient responses. Despite minor technical issues, they are usually resolved promptly. The app is seen as cost-effective with a free plan, though some wish for more features. It has reportedly increased conversion rates and sales due to improved customer trust and satisfaction.
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Easy to set up, easy to use. The only problem we have experienced is that occasionally we do not receive email notification of a return request, so we check the app daily to be sure we don't miss something. On the whole, though, it is an extremely useful app that has cut the time spent on the phone with customers wanting to return/exchange to a minimum.
Very good entry-level returns app. Does what it says on the box! recommended for small businesses as gives an easy collect+ option
Great value for money and makes website feel very professional. Works very well the majority of the time. Small bugs need to be fixed in order for it to be perfect.
The only reason I am giving 4 stars is because I haven't used it for long time to have a complete opinion. The app is easy to use and looks good. it adds credibility and functionality. exactly what i wanted. Recommend.
The simplicity of this app is perfect and seamless with our site. The differences between processing returns and exchanges without it are wildly noticeable.
The Clicksit app is easy to use and has helped us to offer easy returns to our online customers. Thomas was quick to reply when I had any queries about installing the app and was very helpful.
We have just started using the app really easy to use, only thing i will say is the returns are maybe just a couple days slower than we are used to.
Thanks for the review Friend or Faux, we will take a look at how we can speed up the returns from your return carrier by checking into any issues at your local depot. Please feel free to contact out custom service team regarding this.
Simpler and easier to use than other return centers, but some functions need to be improved，service response is very fast
We've been using this app for around 2 weeks now.
Good points; easy to setup, customise various things (like automated emails) & hold return info in one place.
Can improve; system automatically started sending pre-paid returns labels, which we didn't realise would happen (quickly fixed by support) as we wanted a customer paid return.
Really good app that brings our returns process together all in one place including issuing returns labels directly to the customer. Easy to see where returns are up to in the dashboard.