Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue.
With Sorted Return Center (previously Clicksit), you can benefit from competitive Collect+ and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline your return approvals, refunds and exchanges.
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Auto-generated competitive Collect+ and USPS labels or option to upload your own
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One-click refund approval and auto-creation of new orders for exchanges
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Branded returns portal with your look and feel on your domain
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Customisable notifications to keep customers informed on return progress
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Returns management dashboard to set your rules and windows, and get insights
요금제
14일 무료 체험외부 요금은 Shopify 인보이스와 별도로 Sorted 명의로 청구될 수 있습니다. 자세히 알아보기
Silver
월 $20
Labels are charged at £5.22 for Collect+ & from $3.40 for USPS
- 100 returns a month
- Collect+ & USPS labels or upload own
- Portal
- Pre-made policy
- Return window & rules
- Customer & retailer updates
- & more
Gold
월 $50
Labels are charged at £5.22 for Collect+ & from $3.40 for USPS
- 300 returns a month
- All features in Silver
- Auto one-click refunds
- Auto-exchange order creation
- Store credit
- Custom email templates
- & more
Platinum
월 $500
Labels are charged at £5.22 for Collect+ & from $3.40 for USPS
- 3500 returns per month
- All features in Silver & Gold plans
- Portal styling assistance
- 1 hour support response time
- Tech support
- & more
Silver
월 $20
Labels are charged at £5.22 for Collect+ & from $3.40 for USPS
- 100 returns a month
- Collect+ & USPS labels or upload own
- Portal
- Pre-made policy
- Return window & rules
- Customer & retailer updates
- & more
Gold
월 $50
Labels are charged at £5.22 for Collect+ & from $3.40 for USPS
- 300 returns a month
- All features in Silver
- Auto one-click refunds
- Auto-exchange order creation
- Store credit
- Custom email templates
- & more
Platinum
월 $500
Labels are charged at £5.22 for Collect+ & from $3.40 for USPS
- 3500 returns per month
- All features in Silver & Gold plans
- Portal styling assistance
- 1 hour support response time
- Tech support
- & more
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 416개
We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!
I installed the app and found that the the interface was a bit difficult to navigate and when trying to contact support it took ages to get a response. I was struggling to work out how to customise the returns page and when I finaly got an answer with support, I was told customisation was not available on the free plan.
Pretty disappointed as I wanted to try this app out and see if it's the right fit for my store but when it looks so bad on my page, I didn't want customers to see it, looking so bad
Hi Force of Life,
Thanks for your review and sorry to hear about your experience with the Sorted Returns app.
Due to the bank holidays, our support team were not available New Year's Day or yesterday unfortunately - our apologies about this.
I understand our team were in contact this morning to follow up on your app installation and provide an overview and discuss any questions - when checking over your return portal all appeared to be working well, but you had advised you were keen to alter the styling of your return portal which is not available on the free monthly subscription.
We do offer 14-day trials with any of our paid monthly plans so our customers can test functionality and ensure it meets their expectations before committing to payment - apologies if this has not been explained properly.
I'd be happy to follow up with a call to discuss this further and provide a quick online demo - let me know your thoughts.
All the best,
Sorted Returns
Great work guys. I love the auto-generated white label page to return items. Generally very good value. It builds trust with users to know they can come and return items on the page for free.
Thank you for your positive review,
We are really glad you are enjoying the app!
All the best
Sorted Returns
Very good experience with this app. Great customer support and seamless returns process.
Id recommend
Thank you for your positive review,
We are really glad you are enjoying the app!
All the best
Sorted Returns
Great app for sorting out customer returns, it’s a great app to use, I highly recommend. My customers find the return portal easy to use.
Great to have you onboard Focus Man Fashion, and that's brilliant to hear your customers find the process easy to use. We are certain this will save you and your customers time, and guarantee they have a great return experience which keeps them coming back
Anything more we can assist with please don't hesitate to contact support within the in app chat
Best
Sorted Support
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