Sorted Returns Center

Sorted Returns Center

From $20/month. Free trial available.
Rating (4.7)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

December 18, 2017

Languages

English

Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue.

With Sorted Return Center (previously Clicksit), you can benefit from competitive Evri, Collect+ and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline your return approvals, refunds and exchanges.

With Sorted Return Center (previously Clicksit), you can benefit from competitive Evri, Collect+ and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline your return approvals, refunds and exchanges. more
  • Auto-generated Evri, Collect+ and USPS labels or option to upload your own
  • One-click refund approval and auto-creation of new orders for exchanges
  • Branded returns portal with your look and feel on your domain
  • Customisable notifications to keep customers informed on return progress
  • Returns management dashboard to set your rules and windows, and get insights

Pricing

External charges may be billed by Clicksit App Limited separately from your Shopify invoice. Learn more

Silver

$20 / month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 100 returns a month
  • Evri, Collect+ & USPS labels or upload own
  • Portal
  • Analytics
  • Return window & rules
  • Customer & retailer updates
  • & more

14-day free trial

Gold

$50 / month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 300 returns a month
  • All features in Silver
  • Auto one-click refunds
  • Auto-exchange order creation
  • Store credit
  • Custom email templates
  • & more

14-day free trial

Platinum

$500 / month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 3500 returns per month
  • All features in Silver & Gold plans
  • Portal styling assistance
  • 1 hour support response time
  • Tech support
  • & more

14-day free trial

Silver

$20 / month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 100 returns a month
  • Evri, Collect+ & USPS labels or upload own
  • Portal
  • Analytics
  • Return window & rules
  • Customer & retailer updates
  • & more

14-day free trial

Gold

$50 / month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 300 returns a month
  • All features in Silver
  • Auto one-click refunds
  • Auto-exchange order creation
  • Store credit
  • Custom email templates
  • & more

14-day free trial

Platinum

$500 / month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 3500 returns per month
  • All features in Silver & Gold plans
  • Portal styling assistance
  • 1 hour support response time
  • Tech support
  • & more

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

416 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the returns process with features like automated approvals, customizable pages and emails, and progress tracking. It integrates seamlessly with store designs and provides a professional look. The support team is praised for their quick and efficient responses. Despite minor technical issues, they are usually resolved promptly. The app is seen as cost-effective with a free plan, though some wish for more features. It has reportedly increased conversion rates and sales due to improved customer trust and satisfaction.

September 26, 2023

We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!

Miss Match Group Inc.
United States
Over 3 years using the app
June 13, 2018

Clicksit has allowed us to fully automate the customer return journey, and offer the CollectPlus return service.

Hamilton And Hare Ltd
United Kingdom
Over 6 years using the app
Edited August 30, 2019

Great app that has simplified our returns process and given the customers a better experience. We've always found the team to offer friendly and helpful customer service!

Air & Grace
United Kingdom
Over 6 years using the app

About this app

Launched

December 18, 2017

Languages

English

Built by Clicksit App Limited

About Clicksit App Limited

4.7 average rating

6 years building apps for the Shopify App Store

111 Piccadilly, Manchester, ENG, M1 2HY, GB

Support

Send a message

support@clicksit.com

More apps like this

4.9 out of 5 stars 452 total reviews Free plan available
Auto-manage returns and exchanges, return labels&return policy
Built for Shopify
4.7 out of 5 stars 2306 total reviews Free plan available
Return label, store credit, exchanges, return policy, refunds
4.9 out of 5 stars 73 total reviews Free
Auto-manage return labels, returns & exchanges, store credits
Built for Shopify

Want to add an app?

Try Shopify free for 3 days