SourcinBox‑Dropshipping Agent , 52 รีวิว
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I recommend sourcinbox to anyone looking to start a successful drop shipping store. Ashley my customer manager is always very helpful and is always there to fulfil any products i need. Sourcinbox is much better than any other fulfillment service i have used in the past.
Great experience! They were very responsive and patient with me. My customer manager (Spring) helped me set up everything and answered all my questions. I already see sales starting to come in. I would absolutely recommend them to anyone who wants to start a dropshipping business! Thank you so much, guys!
Excellent alternative to AliExpress. I found the products on SourcinBox are cheaper and have faster shipping times. Looking forward to seeing what other products I can find on SourcinBox. Definitely a must for anyone looking to start dropshipping!
My experience with the SourcinBox team has been excellent. And their customer service has been great! All my questions have been answered immediately by Yuan Typhaine, my customer manager. I would recommend them to anyone wanting to get into a dropshipping business.
The shipping is very fast and what a professional team, you can hand over the business to them without worries.
Didn't work well for me, i saw a lot of good reviews, i guess they are fast when you sell a lot,support respond sometime after 2 days, the processing time is too looong, sometime 9 days, and i still have to raise a ticket to alert them about my orders. I am really disappointed, the reviews doesn't reflect the reality.
Lousy support and service, poor and unclear product info. Response a couple of hours late or even no response, especially if you speak Chinese. Not recommend
Absolute trash. Their customer service is horrible. Trust me, AVOID! I launched my shopify store and my first two orders were assigned to Sourceinbox. I paid premium shipping with DHL and they gave me Yanwen shipping. Shipping info never updated. Despite countless attempts to contact them they never answered and finally one month later they tell me my orders were never sent. My customers are not happy now. And so I asked for reshipping express and they again claimed to ship it DHL and they shipped Yanwen and they refuse to update me. They are a total scam. I am sure they work for some people but to be honest with you all and save you time... in business sometimes it is best to spend a little more to reassure your customer is looked after. Sourceinbox is NOT reliable.
I had a terrible experience with Sourcinbox. Be cautious using them. I ordered some weighted plush toys and I received regular plush toys instead. My contact argued that weighted was the name of the product. Complete false advertising and super misleading. And there’s nowhere to review the supplier
Still in the process of getting a refund and I’m struggling with the customer service. Just a heads up to be careful, people put their hard earned money into this and I don’t want to see people get mislead
Your order was fully refunded as you said that you would send the products to a charity. We are happy to be part of the kind move. We hope these toys bring happiness and good wishes to the kids. Please send us the donation record. Thanks.
We have furtherly analyzed the problem you have and the following are the reasons for this problem:
1. Mainly the accuracy of the translation caused the misunderstanding between you and our customer manager. As we checked with the supplier, "Weighted dinosaur plush doll" should mean "Fat dinosaur plush doll" in Chinese; when we name the plush toy with extra stuffing, we would prefer words like "Heavy". Nevertheless, we've changed the title of this product to avoid further midunderstanding.
2. The communication between you and us was not specific enough to cover the detail in this respect before you placed the order to us.
We reiterate that we were not intentionally trying to mislead anyone. We will try our best to avoid similar misunderstandings in the future.
Didn't work well for me, i contacted support and i was just ignored both on Facebook Messenger and Skype. I just wanted some help.
Hello. Thanks for your comments. Sorry for not responding to your messages in time. Would you please let us know the email address or username of your SourcinBox account? We'll investigate this case.