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Highly recommend SourcingBox! Rosalie is my favorite person in the whole world. She is incredibly helpful and always makes the process so simple. Would highly recommend!
Ashley has been amazing, very communicative and has helped with shipping times and very very low prices. Would 100% recommend this app to anyone looking to improve logistics.
Wonderful experience! My customer manager is Summer, and she has assisted me like no other. I have contacted a myriad of dropshipping apps to be able to achieve something new for my store, and with them, I was able to achieve it at an even better deal. I thank Summer greatly for the great pricing on wholesale customization products and her overall help, even outside her office hours. Couldn't be happier!
Didn't work well for me, i saw a lot of good reviews, i guess they are fast when you sell a lot,support respond sometime after 2 days, the processing time is too looong, sometime 9 days, and i still have to raise a ticket to alert them about my orders. I am really disappointed, the reviews doesn't reflect the reality.
I've had a great experience with SourcinBox and have made several orders with them over the past year. Their costs are great and they've always have been able to source the products I'm looking for. I'm currently working with Stella and she is responsive, knowledgeable, and pleasant to work with. I plan to continue working with SourcinBox for future orders.
It's a stress altogether. You can't change an email or activate products unless you contact your in-store manager. Same when it comes to changing photos. Within sour ox own market there's barely any products and to add them via aliexpress you must create an account in aliexpress look for the products copy URL and paste in in sour ox to add. Note the item will show deactivated so you must contact your store manager within sourbox so they can activate it. When I say store manager is not your business manager or company is an employee within source box. Why waste time. Download Oberlo instead you get to download an extension and add products within oberlo compare to sourcing box you have full control so it's way faster. Also they show you products from distributors they done a deal with so you know it's 100% secure, fast and have 0 issues. I say choose Oberlo is a way better option
Sorry for your bad experience. However, our whole working process is proved a most user-friendly way based on the experience over past 3 years.
~changing email will be possible in our future version;
~activate products: we suppose you are talking about the "disconnected" products. Before we send you connection requests to connect the products, we have to confirm that each products are available and the prices are acceptable to you;
~there are over 280,000 products on SourcinBox marketplace;
~creating an account on AliExpress is requested by AliExpress Dropshipping Program, no one can bypass it if you want to use this function;
~the products on the other platform are also from AliExpress and there's margin added to the product price, we hope you've carefully compared the total prices (product price+shipping price) between ours and the other platform;
~it's not about wasting time, it's about saving cost, having a 1-on-1 customer support service whenever you have questions, and getting customized support.
We hope you'll be successful in your dropshipping business. Hope we'll have a chance to work again.
In my experience, they provide better customer service compared to other agents. If I need to find something, I can simply message my agent and she will quickly find exactly what I need.
The best agent I have dealt with.. quick response and response
I'm very satisfied ♥️☺️ with my Sourcin agent. I've received excellent service so far and can only recommend Yviette. Use this code: tzqr
Really happy with sourcinbox, my manager (Luna) has been very responsive, professional and extremely helpful every step of the way. Made my life so much easier
I have been working with Twinkle (Sourcinbox) for a few weeks now. The communication and fulfillment is just working great. If you are looking for a good supplier, then I can recommend you Sourcinbox for sure.
Source inbox
With Sourceinbox you can easily dropship. Very clear platform and great Personal Agent. For some reason the time between order fulfillment and shipping seems to take long. But other than that great platform
Sourcinbox is one of the best to work with for dropshipping, 5 stars!
This Dropshipping Agent is the best. Iam working with her for like 5 months now and everything is perfect.
Zen my agent has been exrtemely helpful with me. I highly reccomend this app for anyone who wants a reliable and straight foward fulfilment process.
Very Much recommended. best for dropshipping . There service is very good.
我來自巴西，我得到了很棒的服務！我有一位經理總是幫助我並回答我的問題！該應用程式很棒！ ✨
Ik raad sourcingbox ten zeerste aan, met goede communicatie met Zin, bedankt.
Perfect
Our Account manager Yviette has been very helpful and attentive. The app is also very easy to navigate.
Loving SourcinBox for finding products for my Shopify store! Super easy to use and integrates perfectly. Big shoutout to Luna on their team, she's been a huge help!
They never do quality checks (This is most important thing as some Chinese suppliers scams people with fake product pictures, they need to check parcel before shipping, they never open the package!!!), shippinng takes longer time compared with other agencies.They won't cover anything if they did something wrong. My customer started dispute as she received piece of cloth instead dresss! DO NOT PAY them, I've called my bank and started dispute proccess against them.
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Update to their Reply
You guys, didn't provided return details until PayPal force you to provide return address details. (after 1 month). Also you have to cover the return shipping cost as it's your FAULT!
Your customer support laughed at me when I send actual picture of dress. Dress completely see through and nothing as pictured.
If you had opened the box, you would have seen that the product does not actually look like the photo. I am an experienced dropshipper enough to know that all this can happen and that some suppliers in China are fraudsters.
That's why I asked you for photos of the product before sending it because I knew it! You didn't send a picture or check the package contents. Definitely do not fall into their trap. They do not cover their own mistakes as stated in their policy! or they drag you around until they solve the problems.
I had to give my customer a FULL refund! (Because she filed a case through PayPal!) You will definitely lose money, stay away from them!
There are other agencies like SUP dropshipping, Eprolo they got better customer service.
We feel sad that you are not satisfied with our services.
Regarding your products, we sourced them according to the links sent to us and according to your requirements, and we confirmed the product's appearance, color, and size with you before you paid us.
Regarding the quality, we checked the product quality and sent product photos to you and you have confirmed that the product is consistent with what you want.
Regarding shipping, we've informed you in advance about the possible delays during the peak season and you said it was no problem and you could accept that.
Regarding refunds, the problem is that you didn't provide the details of the product quality issues within 7 days of the customer receiving the products.
Regarding the transaction disputes, we asked for returns, but you didn't provide valid tracking information for the returned products. The result of the disputes has proved that we are not the responsible party for this problem.
Hope you can understand!
App muito bom e claro, fácil de navegar e confiável! indico muito esse agente.
sourcinbox is really good to work with. the prices are comparable low. One thing to mention is that they sourced every product we sent them. ( Which wasnt the case when we worked with others. Fullfilling is absolutely easy. Working with our personal agent (Stella) was always a pleasure. Very friendly with good connections. She always did the tasks to our full satisfaction. We definitely would recommend working with sourcinbox.
The platform works as described, and the agent (in my case Luna) does a great job and helps me with whatever I need.
I've been using the services of SourcInbox for a couple of months now.
They are very responsive and the delivery times are very accurate to what they suggest.
Great service and integration for sales.
O aplicativo SourcinBox é incrível! Ele oferece uma ampla variedade de produtos para explorar, o que torna a experiência de compra muito empolgante. Além disso, fiquei impressionado com a rapidez do atendimento oferecido. A interface é intuitiva e fácil de usar, tornando a navegação uma verdadeira satisfação. Se você está em busca de produtos variados e deseja um atendimento ágil, definitivamente recomendo o SourcinBox!
I am working with them for 2 years and they are exceptional. My agent Zin handles everything for me and I focus on sales channels.
Timely response,excellent customer services and fast shipping!!
100% recommended.
It has been over a year since I started utilizing this platform, and my experience has been exceptionally positive. The customer service agent (in my case Zin) is notably courteous and consistently responsive, readily addressing any inquiries I may have. The website's structure is well-organized and succinct, and I have encountered no issues thus far. While the product prices and shipping costs are slightly lower compared to competitors, it is worth noting that the delivery times are marginally extended. Nonetheless, this platform undoubtedly ranks among the top alternatives
A SourcingBox destaca-se como uma excelente plataforma, sendo, sem dúvida, a melhor opção para quem deseja atuar de maneira profissional com dropshipping. Gostaria de enfatizar o profissionalismo e a eficiência da gerente da minha conta, que tem sido essencial para a otimização das minhas operações. Recomendo veementemente a SourcingBox."
The best supplier I have nowdays. I've been using it for months, they have good quality products and low price
Estou muito satisfeito com a minha experiência até o momento, estou tendo um ótimo suporte com a minha gerente de contas Twinkle, ela me ajuda em tudo que preciso e responde muito rápido, os preços são bons e a variedade de produtos no mercado também, fora que é possível fazer a cotação de novos produtos. O meu ponto preferido é saber que vocês avaliam a qualidade do produto antes de enviar ao meu cliente, isso é um diferencial enorme e por isso sigo com vocês, muito obrigado pelos serviços prestados e juntos somos mais fortes. Recomendo o uso
Ho scelto quest'app come alternativa a tante altre e devo dire che mi trovo molto molto bene con la mia manager Twinkle. È molto disponibile ed è riuscita sempre a risolvere i problemi che ho avuto nella ricerca prodotto. Mi è stata molto d'aiuto e nel complesso l'applicazione è fatta molto bene. La consiglio!
Sourcinbox is an excellent platform for e-commerce entrepreneurs looking to streamline their order fulfillment process. The user-friendly interface makes it easy to import and manage products from multiple suppliers and seamlessly integrate with your existing online store. The platform offers competitive pricing and fast shipping options, ensuring that your customers receive their orders quickly and efficiently. Additionally, my customer manager Qian (Kefeng) is always available to answer any questions and provide assistance when needed. Overall, I have been extremely satisfied with my experience using Sourcinbox, and would highly recommend it to anyone in the e-commerce space looking to improve their order fulfillment process. :)
love the service and my agent who helps me perfect!
Thankyou so much and i highly recoomend them to everyone who needs a supplier
The platform is awesome and the support is also really good. All the equip is really professional and I've increased my earnings so much.
I am satisfied to the maximum, help on demand you can rely on Mr. Wade. He is a great help to me and I appreciate him very much!
as a beginner, i found it hard to find a supplier but source in box always find a solution to my problems and allowed me to scale my ecom store.
Absolute legends. Honest, helpful, fast, and VERY responsive.
We work with Kefeng daily, and we were never let down. Thank you!
Updating my review after three months of business. Still legends, great flexibility and after sale support, transparent and honest. Thank you Kefeng.
I recommend sourcinbox to anyone looking to start a successful drop shipping store. Ashley my customer manager is always very helpful and is always there to fulfil any products i need. Sourcinbox is much better than any other fulfillment service i have used in the past.
I had a terrible experience with Sourcinbox. Be cautious using them. I ordered some weighted plush toys and I received regular plush toys instead. My contact argued that weighted was the name of the product. Complete false advertising and super misleading. And there’s nowhere to review the supplier
Still in the process of getting a refund and I’m struggling with the customer service. Just a heads up to be careful, people put their hard earned money into this and I don’t want to see people get mislead
Your order was fully refunded as you said that you would send the products to a charity. We are happy to be part of the kind move. We hope these toys bring happiness and good wishes to the kids. Please send us the donation record. Thanks.
We have furtherly analyzed the problem you have and the following are the reasons for this problem:
1. Mainly the accuracy of the translation caused the misunderstanding between you and our customer manager. As we checked with the supplier, "Weighted dinosaur plush doll" should mean "Fat dinosaur plush doll" in Chinese; when we name the plush toy with extra stuffing, we would prefer words like "Heavy". Nevertheless, we've changed the title of this product to avoid further midunderstanding.
2. The communication between you and us was not specific enough to cover the detail in this respect before you placed the order to us.
We reiterate that we were not intentionally trying to mislead anyone. We will try our best to avoid similar misunderstandings in the future.
Lousy support and service, poor and unclear product info. Response a couple of hours late or even no response, especially if you speak Chinese. Not recommend
Absolute trash. Their customer service is horrible. Trust me, AVOID! I launched my shopify store and my first two orders were assigned to Sourceinbox. I paid premium shipping with DHL and they gave me Yanwen shipping. Shipping info never updated. Despite countless attempts to contact them they never answered and finally one month later they tell me my orders were never sent. My customers are not happy now. And so I asked for reshipping express and they again claimed to ship it DHL and they shipped Yanwen and they refuse to update me. They are a total scam. I am sure they work for some people but to be honest with you all and save you time... in business sometimes it is best to spend a little more to reassure your customer is looked after. Sourceinbox is NOT reliable.
Excellent alternative to AliExpress. I found the products on SourcinBox are cheaper and have faster shipping times. Looking forward to seeing what other products I can find on SourcinBox. Definitely a must for anyone looking to start dropshipping!
My experience with the SourcinBox team has been excellent. And their customer service has been great! All my questions have been answered immediately by Yuan Typhaine, my customer manager. I would recommend them to anyone wanting to get into a dropshipping business.
Great experience! They were very responsive and patient with me. My customer manager (Spring) helped me set up everything and answered all my questions. I already see sales starting to come in. I would absolutely recommend them to anyone who wants to start a dropshipping business! Thank you so much, guys!
The shipping is very fast and what a professional team, you can hand over the business to them without worries.
Great Customer service and competitive prices I defo recommend checking them out. Fulfillment is a vital part of out business.
SourcinBox is by far the best sourcing company I worked with. We are currently doing a big bunch of orders and Xinhan (sourcinbox manager) is taking awesome care of it. She is always troubleshooting any issues with products or shipping and provides a refund where necessary. I would highly recommend sourc to all ecom players out there.
So far, this has been the best fulfillment service that I've used (I've also tried AlieExpress and CJ Dropshipping) . Their customer service is excellent, with a quick response time and quick actions. They have been able to source the products I wanted at a good price! The app is easy to use and process orders. Thanks!
Such an excellent service. Zin is my main contact and anything I ask of her gets sorted out immediately with no issues whatsoever. At the height of a recent product scaling I was processing 300 orders a day and Zin and the team handled these with minimum issues. I strongly advise anyone using this service to pre-purchase stock, it makes things so much smoother (I learned this the hard way) and the team get your orders shipped within 24 hours. Also, if you don't see the product that you want to sell just contact your agent and they usually find them and add them to the app within 24 hours. Great service overall and highly recommended.
Didn't work well for me, i contacted support and i was just ignored both on Facebook Messenger and Skype. I just wanted some help.
Hello. Thanks for your comments. Sorry for not responding to your messages in time. Would you please let us know the email address or username of your SourcinBox account? We'll investigate this case.
We have been using this app for many months. The good thing about this app is it integrates with the Shopify store seamlessly. In addition, the account Manager is always there to assist if there are any issues. No worries on stocking up. SourcinBox offers much faster delivery when items are stocked up and even the normal delivery is beyond expectation.
This app is great. I am working with Sourceinbox for more than 2 years now. Customer support is very helpful, they found for me a bunch of good products. Best worldwide shipping carriers with fast delivery. Recommended!
Great customer service, the agents are very helpful and truthful and will choose the best for you even though it wouldn't be in their favor, and for me that's the most important part, to have an agent you can trust. They aim more on building a friendship and a long business relation rather than just use you. the app is very easy and straightforward, their shipping rate is really good and the shipping times are accurate, i will stick with them because i can see a grate potential and i can see they are always working on improving and delivering a better service. I'm very grateful i got the app and i highly recommend dealing with them.
I have used this company for quite a while now for all my drop shipping sourcing and fulfilment. They can source any product you could dream about at really great prices. They source directly from the factories to get the best prices. Your account manager takes care of you and fulfils any need you may have. Fully recommend SourceInBox!