SourcinBox‑Dropshipping Agent

We've been working with SourcingBox for some time now, and it's been a fantastic experience. Wade, our dedicated customer manager, deserves special recognition for his unwavering support and constant availability. He goes above and beyond to ensure our needs are met. Sourcingbox's commitment to customer service, exemplified by Wade's dedication, is truly commendable. We wholeheartedly recommend Sourcingbox to anyone seeking reliable sourcing solutions. Believe me we have tried alot of suppliers so we can say that Sourcingbox is the best in the game. Thanks @SourcingBox

In my experience, they provide better customer service compared to other agents. If I need to find something, I can simply message my agent and she will quickly find exactly what I need.

Highly recommend SourcingBox! Rosalie is my favorite person in the whole world. She is incredibly helpful and always makes the process so simple. Would highly recommend!

They never do quality checks (This is most important thing as some Chinese suppliers scams people with fake product pictures, they need to check parcel before shipping, they never open the package!!!), shippinng takes longer time compared with other agencies.They won't cover anything if they did something wrong. My customer started dispute as she received piece of cloth instead dresss! DO NOT PAY them, I've called my bank and started dispute proccess against them.

---------

Update to their Reply

You guys, didn't provided return details until PayPal force you to provide return address details. (after 1 month). Also you have to cover the return shipping cost as it's your FAULT!

Your customer support laughed at me when I send actual picture of dress. Dress completely see through and nothing as pictured.

If you had opened the box, you would have seen that the product does not actually look like the photo. I am an experienced dropshipper enough to know that all this can happen and that some suppliers in China are fraudsters.

That's why I asked you for photos of the product before sending it because I knew it! You didn't send a picture or check the package contents. Definitely do not fall into their trap. They do not cover their own mistakes as stated in their policy! or they drag you around until they solve the problems.

I had to give my customer a FULL refund! (Because she filed a case through PayPal!) You will definitely lose money, stay away from them!

There are other agencies like SUP dropshipping, Eprolo they got better customer service.

Der Kundenservice und die Kommunikation sind sehr gut und einfach per Whatsapp, bei einem Produkt mit verschiedenen Varianten mussten wir jedoch etwa 3fach nachhaken, bis alle Varianten korrekt verknüpft waren. Ansonsten sehr freundlicher und hilfsbereiter Umgang und die Wartezeiten für Antworten entsprechen dem Arbeitswochenstandart. Bis jetzt konnte alles gesourced werden, was wir angefragt hatten. Grundsätzlich also zufriedenstellend und weiterzuempfehlen. Vielen Dank