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Support team are great, quick to respond and action. The app itself is exactly what we need for our B2B store.
Thanks so much for leaving us a review - we love working with you and are so pleased you're enjoying SparkLayer!
Exceptional customer service! Fit my needs perfectly!
Thanks so much for your review, it's amazing to hear you're enjoying SparkLayer!
The onboarding process was very simple and I am a complete novice when it comes to anything web dev. Simple integration. I think the stock count features are very helpful and being able to set rules around minimum order value for cetain tiers is an excellent feature.
This is all fantastic to hear - we're so glad you're enjoying using SparkLayer! Thank you for taking the time to leave a review :)
非常實用,而且客服效率之高,完全不擔心遇到任何問題
Thank you! :)
I strongly recommend this B2B app, we've tested many of the B2B apps offered on Shopify Store and to be honest, nothing comes close! The support is amazing. Keep up the good work :-)
Great app for managing a B2B shop. The system is simple and there are numerous settings. What's more, customer support is very responsive and efficient. If you're looking for a way to manage a B2B shop, I can't recommend this app highly enough.
Wow, this is great to hear! Thanks for taking the time to leave a review, we're so glad you're enjoying using SparkLayer :)
Angie was very helpful with a timely issue. I much appreciate her quick response and resolution of my issue. So far this app has been great, and if I've had a problem, it's been fixed immediately. Highly recommend.
Thank you so much for leaving us a review, and for mentioning Angie - we agree she's brilliant and a real testament to our Support team :) We'll be sure to pass this on to her!
This is by far the best wholesale app. I heavily researched the top 5 wholesale apps, and demoed a few, and ended up on this one. So glad I did. It has all of the features you could need, the others were quite limited. But we're very happy with SparkLayer.
Now for the support, which is absolutely amazing. Within 24 hours of downloading the app they are reaching out to you to ask if they can help you get it set up and to please schedule an onboarding call. And they will set it up on any theme, and very fast--less than a day. They also respond to any issues you have almost immediately. I've never come across an app where the app creators are so proactive to try to help you and reach out to you to schedule onboarding. If the support for every app were like this, it would be amazing. They helped with many issues, and would even follow up to ask if there was anything else we needed. Just absolute top notch support. Shout out to Daniel, our main point of contact and onboarder.
And they NEVER asked me to leave a review. Not once. Almost every other app helps you fix some tiny issue and then hounds you for days about leaving a review and mentioning their name, which is SO tacky. That's why these mediocre apps have so many 5 star reviews. Daniel, or anyone else, 100% did not do that.
My reviews is long because I was that impressed by their support. They should be a model to how every other app should structure their support. Fast, effective, proactive, and not helping you just so you'll leave a 5 star review and falsely pump up their rating. It's discrediting the entire Shopify review system and makes it hard to find a good app. These guys are the real deal.
Wow - this is all so incredible to hear! Thank you so much for taking the time to leave such a detailed review! It's brilliant to hear what a positive experience you've had with our product and team. We're very proud of our Support department, so will be sure to pass on your kind feedback :)
Sparklayer is an amazing app if you want to dive into wholesale without the hefty Shopify price tag. It is pretty straightforward to configure but when you run into problems, the team is very responsive and able to help. They also reached out when they noticed I hadn't been using it for a while so customer success is a really important part of how they work.
I especially love Sparkie who, unlike other apps AI tools, actually seems to know what she's talking about. No false advice on app capabilities or sending you down the wrong road here.
I've been really impressed with Sparklayer and would absolutely recommend.
Thank you so much for taking the time to review SparkLayer - we're so pleased to hear you're enjoying working with us (and Sparkie!) :)
Good option for enabling B2B alongside B2C shopify store. Works fine for us in France. Their team is very responsive and helpful.