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SparkLayer B2B & Wholesale has been a great app for our tiny business. We migrated from having to use two separate stores for our wholesale and retail business to having everything in one place. Plus their customer service is top notch.
Thanks so much for the great feedback - we're enjoying working with you, too!
Super application qui permet de paramétrer le site B2B parfait. Le service technique est top et toutes les informations de paramétrage également.
Merci pour votre retour!
So far so good! We've really enjoyed implementing SparkLayer B2B & Wholesale to relieve the time of our customer service staff. We had questions and some customizations and SparkLayer support was quick to respond, very helpful and easy to work with.
Thank you for taking the time to leave such a great review, we're enjoying working with you, too!
I don't think I've ever had so many issues with an app not functioning properly in my life. The fact that there is such a major time difference makes it impossible to get immediate help. So its always wait for a few hours, sometimes not quite as long...and then they come back with a fix that they haven't actually looked at the whole problem. So tired of this. I have this app on 2 stores because I didn't want to run a 3rd site, but now I am regretting that decision and will probably just pay for another site and cancel these both after paying someone many hours of work trying to get this to work properly.
We're sorry to hear you've not had a great experience using our app. We've recently hired new Support staff in different timezones and will work to resolve the issues you've faced quickly. We hope to get you up and running soon!
I demo'd four or five alternatives before finally choosing SparkLayer. The features are amazing, the tech suport is among the best I have ever encountered and the onboarding is first class. I nornally dont bother writing reviews but feel I owe it to Cameron and the rest of the team as they are outstanding.
Thanks so much for taking the time to leave a review - we'll pass this onto Cameron, too!
World-class support and customer service! Sparkelayer delivers robust B2B functionalities to our store at an excellent value. We look forward to partnering with Sparklayer for many years and leveraging their current and future developments.
This is brilliant to hear, thank you so much for taking the time to leave a review!
This app - and the team behind it - rock.
Great (and affordable) B2B features, backed up by first class support.
The support team is the best I've dealt with. Know their stuff. Responsive and super helpful
Thank you, this is great to hear! We're enjoying working with you, too :)
I’m impressed with the speed and quality of SparkLayer’s customer service. Daniel, Cameron, Chris, and Sparkie were incredibly responsive and knowledgeable. Every time I reached out with a question, I received prompt and helpful responses, often within the same day. Highly recommended!
Thank you for leaving such great feedback, we're really glad you're enjoying SparkLayer!
Very good app in general and very good supportive team.
They did always help us with the different problem we had.
can only recommend.
We're really pleased you're enjoying working with us - great to hear we've been of help :)
Sehr guter und schneller Support.
Danke schön!