Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
15 de noviembre de 2022

This app helped me scale my website to a more professional product that caters to business clients. The customer support was responsive, informative and incredibly helpful. They showed me additional features that I didn't realize I could do with Sparklayer. 5 stars all around.

Beyond Surgical
Estados Unidos
11 días usando la aplicación
11 de diciembre de 2022

Great application , probably the best out there right now.
The problem is with their costumer service and support , very disrespectful , logging out in the middle of the conversation you had with them , replying after 4 days , some of my tickets were never replied and my problems have yet to be fixed - not the best experience .

Silk & Salt
Estados Unidos
10 meses usando la aplicación
SparkLayer respondió 11 de diciembre de 2022

We take feedback very seriously, we pride ourselves on our customer support and delivering a great experience for users of our app. We will investigate your points raised and ensure these are remedied.

13 de marzo de 2023

Our team cannot express how incredible the SparkLayer team is with words. They exceeded every expectation in regard to customer service and implementation assistance.

The app itself is very intuitive and thoroughly documented. It's possible to install this entirely on your own but we highly recommend allowing the SparkLayer team to assist you.

The app has limitations imposed by Shopify API and SparkLayer is up front about these and provides you with options to work around these limitations with the use of other apps.

We highly recommend this App and the team behind it!

Force 6
Estados Unidos
10 días usando la aplicación
SparkLayer respondió 6 de abril de 2023

Thank you!

26 de abril de 2023

This is the best Shopify app we have ever used, and we use a lot of apps for our store. The user interface on the store front end is elegant out of the box and easy to adapt in the rare instances you would need to. The backend system is well thought out and simple to use. And the customer service is 5* from the moment you install the app.

We tested several other apps when trying to set up a B2B store and none came close. I would highly recommend this to anyone.

Firepot-dev
Reino Unido
7 días usando la aplicación
Fecha de modificación: 19 de diciembre de 2022

Excellent app. Very great support to get this installed. I can't wait to start utilizing this for our enterprise customers. It does take a bit of work to get things started, but the directions are very clear.

CineConcerts
Estados Unidos
7 días usando la aplicación
24 de enero de 2023

They have a wonderful customer support and help you in the process. Despite that, the B2B configurations are exactly what you want in a B2B site!

Home Kool Home® Distribution
Portugal
6 días usando la aplicación
2 de marzo de 2023

Good App! Great customer service, very supportive team! They helped get everything live and working in a sort period of time

L'COUTURE
Emiratos Árabes Unidos
5 meses usando la aplicación
10 de abril de 2023

I've tried most of the other wholesale solutions on the Shopify App Store and so far Spark Layer has been the most professional and complete product of them all. It's a real project to set up if you want it to be right and have different wholesale groups, so be prepared for that. It's also unnecessarily complicated in many ways and I feel that the ease of use could be simplified without losing any functionality. That said, the support has been great any time I have a question, but they don't work weekends and it can take a couple days to hear back. Overall I would definitely recommend if you are looking for a serious wholesale solution, but be prepared to invest some time into getting it properly set up.

FreeForm Coffee Roasters
Estados Unidos
4 meses usando la aplicación
27 de marzo de 2023

the app had a rather significant flaw: it didn't include any fields for entering tax data (Id tax, Vat number, etc.) to issue the invoice. I received fast and decisive assistance and they entered these fields in the checkout form: well done!

Lady Venezia Shop
Italia
4 meses usando la aplicación
SparkLayer respondió 6 de abril de 2023

Thank you for your feedback. We do partner with a number of Shopify apps who offer ways to capture Tax information, we will review how we can make this more accessible for our customers!

29 de diciembre de 2022

We have tried and failed using several solutions for B2B on Shopify. This is the first app that we have tried that actually delivers. It could be complicated, but Sparklayer makes it simple. And it evolved all the time, with new functions that you didn't know you needed :). They have a great library of support guides that will help you get started. We could only ask for the multi currency/ Markets to be more developed since we are using two currencies. But I am told it is in the works!

You won't be disappointed.

Espresso Gear
Suecia
4 meses usando la aplicación