Avis (222)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
5 novembre 2024

This app has brought a lot of value to our company. Not only helping us service our customers better but also helping our sales agents to promote our products and portal.

And if that was not enough, the team and support is awesome.
They've really helped us not only use the SparkLayer but to refine our business to best serve our customers.

GenoGenix
États-Unis
10 mois d’utilisation de l’application
SparkLayer a répondu 7 novembre 2024

Thank you for taking the time to leave such a great review - brilliant to hear you're enjoying using SparkLayer! :)

17 septembre 2024

We are a small brand expanding to new markets and need flexible pricing to meet the requirements of our B2B clients. We recently had to adjust a whole new list of recommended retail prices (RRPs) and discounts for a single client. Initially, I thought it would be a complex task, but with some help from Ben in Sparklayer support, we were able to fix it all in less than an hour. This app is suitable for businesses of any size that are looking to expand! We have been using it for a year now.

WISE ANGLER
Nouvelle-Zélande
12 mois d’utilisation de l’application
SparkLayer a répondu 19 septembre 2024

This is great to hear, thanks so much for taking the time to leave a review! We'll pass this onto Ben, too :)

30 octobre 2024

Absolute worse B2B we have ever tried. We have had it for 2 years and I can not say it has been working well a single month. There are constant technical errors and we get emails every month from stockists not being able to order. We have lost so, so much on using this app - both on the app cost itself but also lost orders for customers being annoyed of the constant problems. Why we haven't changed in 2 years if we have been unsatisfied - our B2B has not been our priority as we have had focus on opening physical stores and was hoping that the app would have become better at the time we are able to focus on b2b again but unfortunately it is still as laggy as before. Can not recommend anyone this app. When we mentioned this to the customer support they always say they will come back with a compensation suggestion but that has never happened - they never come back with what they say they will get back on and we are done with this now.

/BabyMocs

BabyMocs
Suède
Plus de 2 ans d’utilisation de l’application
SparkLayer a répondu 7 novembre 2024

We’re really sorry to hear that you’ve not had a great experience with us, we’ve not had this type of feedback before and want to ensure it’s dealt with seriously.

We’ve suggested a call a few times over the past year and are yet to hear back on this. If you’re open to discussing this further, we’d love the opportunity to correct any issues with you and work towards a solution together.

17 octobre 2024

This is maybe the first app that does everything I wanted it to do. It does all it claims and then some! We're setting up a great B2B option for our customer base. The help is like no-other! Fast and thorough. If you are expanding your B2C Shopify site, there is no better option. Highly recommend.

Haspel
États-Unis
Environ 2 mois d’utilisation de l’application
SparkLayer a répondu 24 octobre 2024

Wow, what great feedback - thank you! Fantastic to hear you're enjoying using SparkLayer :)

10 septembre 2024

Very strong powerful application for B2B with all different options. Team from SparkLayer offers an amazing exceptional fast support. Already with a lot of features, this app has strong development and a lot of new features and functionallities are being introduced often.

Cocochoco Professional
Croatie
7 mois d’utilisation de l’application
SparkLayer a répondu 11 septembre 2024

This is so great to hear, thank you for leaving feedback! We're glad you're enjoying using SparkLayer and will pass this onto our Support team :)

7 octobre 2024

Great customer service! Easy to set up and use. I had a couple issues I created incorrectly but they were right there quickly to help. Highly recommend!!

Cuttinup Show Blankets LLC
États-Unis
24 jours d’utilisation de l’application
SparkLayer a répondu 24 octobre 2024

Thank you for leaving such great feedback, we'll pass this on to our Support team!

17 août 2024

I can’t recommend SparkLayer B2B & Wholesale enough for automating processes! :)

It’s cost-effective, easy to use and has made life so much easier for our customers while saving us a ton of time and hassle on the admin side.

The setup was straight forward for a non-technical person. The technical team were very responsive. Big shoutout to Ben for all his help!

PieceHouse
Nouvelle-Zélande
3 mois d’utilisation de l’application
SparkLayer a répondu 19 août 2024

Thank you for leaving such a great review - we'll pass this onto Ben and our Support team :)

9 septembre 2024

SparkLayer B2B & Wholesale has been a great app for our tiny business. We migrated from having to use two separate stores for our wholesale and retail business to having everything in one place. Plus their customer service is top notch.

VetIMMUNE
États-Unis
Environ un mois d’utilisation de l’application
SparkLayer a répondu 11 septembre 2024

Thanks so much for the great feedback - we're enjoying working with you, too!

21 août 2024

This app is exactly what we needed to run both our B2C and B2B platforms from our Shopify Store. The setup process was very quick, and you can have your B2B site up and running in a very short time. I had a few questions during the set-up process and the onboarding team was always quick to respond and extremely helpful. If you are looking for this kind of app, SparkLayer is definitely the way to go.

Runway Athletics
États-Unis
27 jours d’utilisation de l’application
SparkLayer a répondu 27 août 2024

This is brilliant to hear, thank you for taking the time to leave feedback - we're enjoying working with you, too!

13 août 2024

Sparklayer has been one of the best choices we made. We needed a wholesale solution that was more polished and professional than some of the other options on the app store, and spark layer delivered. They also helped integrate our theme without me ever touching the keyboard, with no discernable glitches or bugs. And, when we did find some funky interactions with other apps on the retail side, their team did all the work to remove these for wholesale customers. 10/10 would sparklayer again.

Redwood Mushroom Supply
États-Unis
Environ 2 mois d’utilisation de l’application
SparkLayer a répondu 19 août 2024

This is great to hear, thank you for taking the time to leave such lovely feedback!