Avis (231)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
11 décembre 2022

Great application , probably the best out there right now.
The problem is with their costumer service and support , very disrespectful , logging out in the middle of the conversation you had with them , replying after 4 days , some of my tickets were never replied and my problems have yet to be fixed - not the best experience .

Silk & Salt
États-Unis
10 mois d’utilisation de l’application
SparkLayer a répondu 11 décembre 2022

We take feedback very seriously, we pride ourselves on our customer support and delivering a great experience for users of our app. We will investigate your points raised and ensure these are remedied.

13 mars 2023

Our team cannot express how incredible the SparkLayer team is with words. They exceeded every expectation in regard to customer service and implementation assistance.

The app itself is very intuitive and thoroughly documented. It's possible to install this entirely on your own but we highly recommend allowing the SparkLayer team to assist you.

The app has limitations imposed by Shopify API and SparkLayer is up front about these and provides you with options to work around these limitations with the use of other apps.

We highly recommend this App and the team behind it!

Force 6
États-Unis
10 jours d’utilisation de l’application
SparkLayer a répondu 6 avril 2023

Thank you!

7 septembre 2023

Super product which helped us transform the Shopify experience into our wholesale universe. Great service from SparkLayer on setting up. Looking forward to an exciting journey ahead.

MoshiMoshiMind B2B
Danemark
10 jours d’utilisation de l’application
SparkLayer a répondu 8 septembre 2023

We’re glad we are able to help, best of luck with your B2B journey!

31 mai 2023

The process on implementing SparkLayer to our store was very easy and painless. Support has been great! A feature I would like into the future is a modified version of the sales agent feature to make email & phone orders easier to process. Thanks SparkLayer for a very useful product.

The Bike Collective
Australie
10 jours d’utilisation de l’application
7 septembre 2023

This App is a game changer for any business' selling B2B. Stop wasting your time with other apps or building a separate wholesale website (the mistake I made). After just an hour or so of use, this app become very easy to navigate and understand. I read through all their onboarding docs and really appreciate how the Sparklayer team has thought about any issues you might run into and provided helpful solutions. I reached out to Alex because I had a few additional questions and he was beyond helpful and also made some strategic recommendations as to how I could maximize the features of the platform.

nama
États-Unis
8 jours d’utilisation de l’application
SparkLayer a répondu 8 septembre 2023

Thank you so much for the kind review 😊

26 avril 2023

This is the best Shopify app we have ever used, and we use a lot of apps for our store. The user interface on the store front end is elegant out of the box and easy to adapt in the rare instances you would need to. The backend system is well thought out and simple to use. And the customer service is 5* from the moment you install the app.

We tested several other apps when trying to set up a B2B store and none came close. I would highly recommend this to anyone.

Firepot-dev
Royaume-Uni
7 jours d’utilisation de l’application
30 octobre 2023

The onboarding experience was effortless and fantastic, and the user interface is slick and intuitive. I appreciated the thoughtful and personalized onboarding with the call with Alex and Cameron. Their turnaround was quick, and we now have a straightforward experience for our retail partners. SparkLayer FTW!

Mother
États-Unis
7 jours d’utilisation de l’application
SparkLayer a répondu 16 novembre 2023

Thank you, we're glad we can help!

Modifié le 19 décembre 2022

Excellent app. Very great support to get this installed. I can't wait to start utilizing this for our enterprise customers. It does take a bit of work to get things started, but the directions are very clear.

CineConcerts
États-Unis
7 jours d’utilisation de l’application
24 janvier 2023

They have a wonderful customer support and help you in the process. Despite that, the B2B configurations are exactly what you want in a B2B site!

Home Kool Home® Distribution
Portugal
6 jours d’utilisation de l’application
2 mars 2023

Good App! Great customer service, very supportive team! They helped get everything live and working in a sort period of time

L'COUTURE
Émirats arabes unis
5 mois d’utilisation de l’application