Avis (210)
Affiner
-
Par note
Very customizable, which is great, but can be a little daunting to those not familiar with Liquid and CSS. For our few hiccups, the support team has been incredible and very quick to respond. This is a really cool application and allows for a ton of flexibility over our old system!
Great to hear you're enjoying SparkLayer and are now fully set up - we'll pass your feedback to our Support team, thank you!
Incredible customer support. The support team went above and beyond the the July 4th holiday to get my problems solved!
Thanks so much for taking the time to leave a review, we'll pass this onto our Support team!
Bumpy start with install issues and support not being available straight away but soon fixed and setup properly once they were aware of the problem. Great features and all I need for a B2B store.
We’re really sorry to hear that you didn’t have a great experience with us. We reached out over email last week but we’ve not yet heard back from you - we’d love the chance to resolve this issue if you’re open to a quick call with our Support team.
It sounds like it might have been a technical glitch that we can rectify quickly, so please get in touch and we’ll get you up and running ASAP!
We take all feedback seriously and would be more than happy to offer you an extended trial period so that you can experience all the benefits we believe SparkLayer can provide your business. We hope to hear from you soon!
Exactly what we needed as a solution for Store/Retail Business!
This is great to hear, thank you for taking the time to leave a review!
This app saved our store BEST B2B APP on shopify!!!
We recently had the pleasure of partnering with Sparklayer to address the challenges our B2B customers faced when ordering through Shopify. The results were not just impressive but transformative, and we couldn't be more delighted with the outcome.
From the outset, Sparklayer demonstrated an unparalleled level of commitment to understanding our needs and crafting solutions tailored precisely to our requirements. Their expertise in Shopify integration proved invaluable as they seamlessly implemented features that significantly improved our conversion rates.
One of the standout aspects of working with Sparklayer is their exceptional design sensibility. The interface they created not only streamlined the ordering process but also enhanced the overall user experience, garnering positive feedback from our customers.
What truly sets Sparklayer apart is their unwavering dedication to customer satisfaction. They consistently went above and beyond to address any issues that arose, even when the problems extended beyond their immediate scope of responsibility. Their willingness to tackle challenges head-on, without additional charges, underscores their commitment to excellence and customer-centric approach.
Moreover, Sparklayer didn't just stop at resolving technical issues; they also provided invaluable guidance and insights to optimize our Shopify store further. Their proactive involvement and strategic advice have proven instrumental in maximizing the potential of our online platform.
In summary, Sparklayer has not only provided us with a robust solution for B2B ordering on Shopify but has also proven to be a trusted partner invested in our success. Their expertise, exceptional service, and willingness to go the extra mile make them a standout choice for anyone seeking to enhance their e-commerce capabilities.
We wholeheartedly recommend Sparklayer to any business looking to elevate their online presence and drive meaningful results.
Wow - what a review! Thank you for taking the time to leaving such incredible feedback, we'll share it with the team as it's always great to hear from our customers :) We're enjoying working with you and looking forward to the future of our partnership!
I can count on one hand the number of times I have felt compelled to write a review. This app is one of them.
I was trying to launch my wholesale store and realized I needed a Shopify store. I then realized that a lot of the standard settings do not work for the wholesale model. I started trying to piece together different apps, each of which only did 1 thing of a long list of requirements.
A fellow business owner recommended this app to me, and I am so glad they did. Not only does this app offer all but 1 of my requirements (I will learn to live without that one for a while), but the team was SO HELPFUL and SO RESPONSIVE that within 2 days or so from installing, I am ready to launch my store. Hooray! The customer service, timeline, friendliness, usability for endusers of my site etc. is off the charts thanks to this app.
Wow, what great feedback - thank you so much for taking the time to leave this review! We're enjoying working with you and will pass this onto the team :)
Super Service! Selbst am Wochenende wurde die Installation rasch durchgeführt. Bestellt am Samstag und erledigt am Sonntag!
Die sehr vielen Features, selbst beim günstigsten Abo, sind mehr als ausreichend, jedoch muss man diese auch erlernen. In 2 Tagen habe ich meine B2B-Area aufgebaut und die ersten Bestellungen mit Partnerhändlern testen können.
Das Onlineshop-Overlay ist einfach stylisch, super zu bedienen und das Backoffice ist auch verständlich!
Grandios und Kompliment ans SparkLayer-Team!
Vielen Dank – das ist schön zu hören! :)
Support is very helpful in getting the app setup and working with your shopify store.
Thank you for leaving such a great review!
Non ci sono ancora tutte le opzioni che vorremmo però sappiamo che sono in sviluppo. Per ora l'app ci permette di offrire il 90% dei servizi/funzionalità che vorremmo.
Il servizio di assistenza è ottimo.
Grazie !
Thank you for leaving feedback - it sounds like the functionality you need will be launched soon, so we hope you have a 5-star experience once the updates are live! Please drop us an email if you'd like to be notified when these features become available :)
So far, Sparklayer really delivers! I'm extremely pleased with how responsive / knowledgeable the UK customer service is (thanks Ben!). We're still in test mode, but all the features work: the wholesale checkout is robust, customer groups and price lists work as intended. The only thing I'm unable to do is assigning different terms for the same customer group (e.g., I cannot differentiate between preorders and in stock items to let people check out with an invoice if they're on credit card terms - it's a problem for backorders as people don't want to pay in advance for a product that might be shipping in a month). But overall, I highly recommend.
Thank you for taking the time to leave a review! This is a suggestion we've had from a number of customers and we're actively exploring it as part of a future update to SparkLayer. At this point in time, we don't have a precise timeline but we can keep you updated once we have a better idea :)