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Great app for managing a B2B shop. The system is simple and there are numerous settings. What's more, customer support is very responsive and efficient. If you're looking for a way to manage a B2B shop, I can't recommend this app highly enough.
Wow, this is great to hear! Thanks for taking the time to leave a review, we're so glad you're enjoying using SparkLayer :)
Un probleme majeur de tag entre shopify et sparklayer a été résolu en 2 jours avec plusieurs tests effectués avec mon compte shopify
tres personnalisé :)
Merci d'avoir laissé un avis! Nous sommes ravis d'avoir pu vous aider :)
We've been using SparkLayer as the B2B version of our D2C website for about a year, and it's fantastic. The support team is crazy fast, and their documentation is really helpful. Happy to recommend them!
Thank you so much for taking the time to leave us a review! It's great to hear you're enjoying using SparkLayer - we'll be sure to pass your kind feedback to our Support team :)
The support provided for their product is above and beyond. They worked very hard to not only implement a solution I needed for our store, but also took the time to show me how it was solved. I appreciate that kind of service that includes not only the solution, but showing the work aslo.
Thank you all at Sparklayer!
Wow, what great feedback - thank you so much for taking the time to leave us a review. We'll be sure to pass this onto our team :)
Sparklayer is an amazing app if you want to dive into wholesale without the hefty Shopify price tag. It is pretty straightforward to configure but when you run into problems, the team is very responsive and able to help. They also reached out when they noticed I hadn't been using it for a while so customer success is a really important part of how they work.
I especially love Sparkie who, unlike other apps AI tools, actually seems to know what she's talking about. No false advice on app capabilities or sending you down the wrong road here.
I've been really impressed with Sparklayer and would absolutely recommend.
Thank you so much for taking the time to review SparkLayer - we're so pleased to hear you're enjoying working with us (and Sparkie!) :)
The onboarding process was very simple and I am a complete novice when it comes to anything web dev. Simple integration. I think the stock count features are very helpful and being able to set rules around minimum order value for cetain tiers is an excellent feature.
This is all fantastic to hear - we're so glad you're enjoying using SparkLayer! Thank you for taking the time to leave a review :)
This is by far the best wholesale app. I heavily researched the top 5 wholesale apps, and demoed a few, and ended up on this one. So glad I did. It has all of the features you could need, the others were quite limited. But we're very happy with SparkLayer.
Now for the support, which is absolutely amazing. Within 24 hours of downloading the app they are reaching out to you to ask if they can help you get it set up and to please schedule an onboarding call. And they will set it up on any theme, and very fast--less than a day. They also respond to any issues you have almost immediately. I've never come across an app where the app creators are so proactive to try to help you and reach out to you to schedule onboarding. If the support for every app were like this, it would be amazing. They helped with many issues, and would even follow up to ask if there was anything else we needed. Just absolute top notch support. Shout out to Daniel, our main point of contact and onboarder.
And they NEVER asked me to leave a review. Not once. Almost every other app helps you fix some tiny issue and then hounds you for days about leaving a review and mentioning their name, which is SO tacky. That's why these mediocre apps have so many 5 star reviews. Daniel, or anyone else, 100% did not do that.
My reviews is long because I was that impressed by their support. They should be a model to how every other app should structure their support. Fast, effective, proactive, and not helping you just so you'll leave a 5 star review and falsely pump up their rating. It's discrediting the entire Shopify review system and makes it hard to find a good app. These guys are the real deal.
Wow - this is all so incredible to hear! Thank you so much for taking the time to leave such a detailed review! It's brilliant to hear what a positive experience you've had with our product and team. We're very proud of our Support department, so will be sure to pass on your kind feedback :)
Support team are great, quick to respond and action. The app itself is exactly what we need for our B2B store.
Thanks so much for leaving us a review - we love working with you and are so pleased you're enjoying SparkLayer!
On boarding was easy, and once we got the hang of it, it was a breeze. The customer service is absolutely SPECTACULAR! They answered every single question we have had and helped us with anything that was out of our depth. Highly recommend!
Wow - thanks for the amazing feedback :) Great to hear you're enjoying using SparkLayer!
I would like to express my satisfaction and gratitude toward the SparkLayer support team. The support provided to us during the integration of your B2B solution on our website was excellent.
We particularly appreciated the team's provision of detailed and precise guidance, covering every setting and technical aspect of the integration process. The quick response time was notable, allowing us to proceed efficiently without delays. Furthermore, we were very pleased with the availability demonstrated, even on non-working days such as Sunday.
We were constantly guided, and the integration of your B2B solution, which we consider highly professional, proceeded smoothly thanks to your assistance.
Thank you again for your great service. We will recommend SparkLayer not only for its excellent product but also for the customer support provided.
Wow - this is all so amazing to hear, thank you for taking the time to share your experience!
We're loving working with you, too, and we'll be sure to pass your words onto our support and onboarding teams :)