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So far so good! We've really enjoyed implementing SparkLayer B2B & Wholesale to relieve the time of our customer service staff. We had questions and some customizations and SparkLayer support was quick to respond, very helpful and easy to work with.
Thank you for taking the time to leave such a great review, we're enjoying working with you, too!
Great app, quick and easy set-up and really helpful advice from their support team!
Thank you for taking the time to leave a review - we'll pass this onto our Support team!
Great and easy to use system and their customer service is on point! Thanks gang!
This is great to hear, thank you! We're enjoying working with you, too :)
Brillant app, I'm very pleased with the interface and options. Its also very easy to set up compared to others and the customer service is fantastic. Nothing is too hard.
Thank you for taking the time to leave a review, we'll share this with our Support team!
These guys take customer service to the next level - everything according to our needs and incredibly quick. Exactly what we were looking for to make our B2B store. Big thanks!
Wow, thank you! Great to hear you're enjoying using SparkLayer, we'll let our Support team know :)
Zeer tevreden van de app. Ook met een top support. Zeer snelle en uitgebreide support.
Bedankt :)
I don't think I've ever had so many issues with an app not functioning properly in my life. The fact that there is such a major time difference makes it impossible to get immediate help. So its always wait for a few hours, sometimes not quite as long...and then they come back with a fix that they haven't actually looked at the whole problem. So tired of this. I have this app on 2 stores because I didn't want to run a 3rd site, but now I am regretting that decision and will probably just pay for another site and cancel these both after paying someone many hours of work trying to get this to work properly.
We're sorry to hear you've not had a great experience using our app. We've recently hired new Support staff in different timezones and will work to resolve the issues you've faced quickly. We hope to get you up and running soon!
Excellent app and even better customer support. Really appreciated having the help from the team, especially Cameron and Chris. Does everything it's supposed to, constantly being improved with new features, and most importantly my customers love it.
Thank you for taking the time to leave a review, and for the great feedback - we've passed this onto our team!
Great customer service - always helpful and fast to respond! Love the theme that is included with the quick order forms. Powerful features and extremely customizable while being easy to use. 5 stars!
This is great to hear, thanks so much for taking the time to leave a review!
World-class support and customer service! Sparkelayer delivers robust B2B functionalities to our store at an excellent value. We look forward to partnering with Sparklayer for many years and leveraging their current and future developments.
This is brilliant to hear, thank you so much for taking the time to leave a review!