리뷰 (222)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 6월 26일

Very good customer service !!! fast to respond to solve my issues. this app really good to help my wholesale.

ROLA DIRECT BUY
미국
앱 사용 기간 6일
답글 SparkLayer개 2024년 6월 27일

Thank you for the great feedback, we'll pass this onto our Support team!

2024년 3월 22일

So far, Sparklayer really delivers! I'm extremely pleased with how responsive / knowledgeable the UK customer service is (thanks Ben!). We're still in test mode, but all the features work: the wholesale checkout is robust, customer groups and price lists work as intended. The only thing I'm unable to do is assigning different terms for the same customer group (e.g., I cannot differentiate between preorders and in stock items to let people check out with an invoice if they're on credit card terms - it's a problem for backorders as people don't want to pay in advance for a product that might be shipping in a month). But overall, I highly recommend.

DHOME
미국
앱 사용 기간 6개월
답글 SparkLayer개 2024년 3월 26일

Thank you for taking the time to leave a review! This is a suggestion we've had from a number of customers and we're actively exploring it as part of a future update to SparkLayer. At this point in time, we don't have a precise timeline but we can keep you updated once we have a better idea :)

2024년 4월 25일

Highly Recommend Sparklayer, we were building a B2B only shop for our pro clients with restricted pricing and visibility based on tiers, and the app was perfect for our needs and much more affordable than Shopify Plus.
Their Support team is also top notch! We had a lot of little customizations that we needed to implement and they were able to either help us install them, or point us in the right direction if it wasn't something relevant to their app. Very responsive, extremely friendly, and highly recommend!

Pro Shop by Edelrid
미국
앱 사용 기간 2개월
답글 SparkLayer개 2024년 4월 30일

Thank you for taking the time to leave us a review - great to hear you're enjoying using SparkLayer! We'll share your feedback with our team!

2024년 5월 16일

Sparklayer brings many professional and useful features for B2B business. They also have a great client support.

ARYA SPARES
중국
앱 사용 기간 7개월
답글 SparkLayer개 2024년 5월 17일

Thank you for taking the time to leave a review!

2024년 4월 26일

Very customizable, which is great, but can be a little daunting to those not familiar with Liquid and CSS. For our few hiccups, the support team has been incredible and very quick to respond. This is a really cool application and allows for a ton of flexibility over our old system!

Glo Brands Wholesale
미국
앱 사용 기간 3개월
답글 SparkLayer개 2024년 4월 30일

Great to hear you're enjoying SparkLayer and are now fully set up - we'll pass your feedback to our Support team, thank you!

2024년 7월 5일

Incredible customer support. The support team went above and beyond the the July 4th holiday to get my problems solved!

Polastorm Canada
캐나다
앱 사용 기간 21일
답글 SparkLayer개 2024년 7월 8일

Thanks so much for taking the time to leave a review, we'll pass this onto our Support team!

2024년 6월 4일에 편집됨

Bumpy start with install issues and support not being available straight away but soon fixed and setup properly once they were aware of the problem. Great features and all I need for a B2B store.

Techstyle
뉴질랜드
앱 사용 기간 12일
답글 SparkLayer개 2024년 5월 28일

We’re really sorry to hear that you didn’t have a great experience with us. We reached out over email last week but we’ve not yet heard back from you - we’d love the chance to resolve this issue if you’re open to a quick call with our Support team.

It sounds like it might have been a technical glitch that we can rectify quickly, so please get in touch and we’ll get you up and running ASAP!

We take all feedback seriously and would be more than happy to offer you an extended trial period so that you can experience all the benefits we believe SparkLayer can provide your business. We hope to hear from you soon!

2024년 7월 4일

Non ci sono ancora tutte le opzioni che vorremmo però sappiamo che sono in sviluppo. Per ora l'app ci permette di offrire il 90% dei servizi/funzionalità che vorremmo.

Il servizio di assistenza è ottimo.

Grazie !

Casagin
이탈리아
앱 사용 기간 6개월
답글 SparkLayer개 2024년 7월 5일

Thank you for leaving feedback - it sounds like the functionality you need will be launched soon, so we hope you have a 5-star experience once the updates are live! Please drop us an email if you'd like to be notified when these features become available :)

2024년 5월 15일

This is the best B2B app for Shopify I've found. I've used it for over six months on another e-shop without any issues. Chris, Justas, and the support team are fantastic, always willing to help and very responsive.

Materia Rica Trade
스페인
앱 사용 기간 26일
답글 SparkLayer개 2024년 5월 17일

Thank you for the review - it's great to hear you're enjoying SparkLayer! We'll pass your feedback onto our team :)

2024년 4월 25일

I can count on one hand the number of times I have felt compelled to write a review. This app is one of them.

I was trying to launch my wholesale store and realized I needed a Shopify store. I then realized that a lot of the standard settings do not work for the wholesale model. I started trying to piece together different apps, each of which only did 1 thing of a long list of requirements.

A fellow business owner recommended this app to me, and I am so glad they did. Not only does this app offer all but 1 of my requirements (I will learn to live without that one for a while), but the team was SO HELPFUL and SO RESPONSIVE that within 2 days or so from installing, I am ready to launch my store. Hooray! The customer service, timeline, friendliness, usability for endusers of my site etc. is off the charts thanks to this app.

Harmony Hardin
스위스
앱 사용 기간 7일
답글 SparkLayer개 2024년 4월 30일

Wow, what great feedback - thank you so much for taking the time to leave this review! We're enjoying working with you and will pass this onto the team :)