SparkLayer B2B & Wholesale

Support team are great, quick to respond and action. The app itself is exactly what we need for our B2B store.

This is by far the best wholesale app. I heavily researched the top 5 wholesale apps, and demoed a few, and ended up on this one. So glad I did. It has all of the features you could need, the others were quite limited. But we're very happy with SparkLayer.

Now for the support, which is absolutely amazing. Within 24 hours of downloading the app they are reaching out to you to ask if they can help you get it set up and to please schedule an onboarding call. And they will set it up on any theme, and very fast--less than a day. They also respond to any issues you have almost immediately. I've never come across an app where the app creators are so proactive to try to help you and reach out to you to schedule onboarding. If the support for every app were like this, it would be amazing. They helped with many issues, and would even follow up to ask if there was anything else we needed. Just absolute top notch support. Shout out to Daniel, our main point of contact and onboarder.

And they NEVER asked me to leave a review. Not once. Almost every other app helps you fix some tiny issue and then hounds you for days about leaving a review and mentioning their name, which is SO tacky. That's why these mediocre apps have so many 5 star reviews. Daniel, or anyone else, 100% did not do that.

My reviews is long because I was that impressed by their support. They should be a model to how every other app should structure their support. Fast, effective, proactive, and not helping you just so you'll leave a 5 star review and falsely pump up their rating. It's discrediting the entire Shopify review system and makes it hard to find a good app. These guys are the real deal.

Works great with Shopify and Brightpearl.

They're always on hand to give support.

Great app, great support. Really. The team has been super involved to answer every question that I had (and I had quite a lot!).
I recommend Sparklayer 100%.

Angie was very helpful with a timely issue. I much appreciate her quick response and resolution of my issue. So far this app has been great, and if I've had a problem, it's been fixed immediately. Highly recommend.

I would like to express my satisfaction and gratitude toward the SparkLayer support team. The support provided to us during the integration of your B2B solution on our website was excellent.

We particularly appreciated the team's provision of detailed and precise guidance, covering every setting and technical aspect of the integration process. The quick response time was notable, allowing us to proceed efficiently without delays. Furthermore, we were very pleased with the availability demonstrated, even on non-working days such as Sunday.

We were constantly guided, and the integration of your B2B solution, which we consider highly professional, proceeded smoothly thanks to your assistance.

Thank you again for your great service. We will recommend SparkLayer not only for its excellent product but also for the customer support provided.

Good app. Works well. Good support.
Sales agent add-on is quite helpful.

Great product! Really clever B2B tool and does exactly what we require.

I strongly recommend this B2B app, we've tested many of the B2B apps offered on Shopify Store and to be honest, nothing comes close! The support is amazing. Keep up the good work :-)

Some of the best customer service I have experienced. Set up was easy and any on-going issues are invesigated and fixed promptly.