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Some of the best customer service I have experienced. Set up was easy and any on-going issues are invesigated and fixed promptly.
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On boarding was easy, and once we got the hang of it, it was a breeze. The customer service is absolutely SPECTACULAR! They answered every single question we have had and helped us with anything that was out of our depth. Highly recommend!
Wow - thanks for the amazing feedback :) Great to hear you're enjoying using SparkLayer!
great add with great service
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The support team has been extremely helpful and quick to assist whenever questions come up. We’re very happy with our experience with SparkLayer so far.
Thanks so much for sharing your experience with SparkLayer, it's great to be working with you! :)
Great support!
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Quick response time from the support team and flexible options for our team's needs.
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100%!
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Customer service is really quick and helpful. The app is also easy to use. Fully recommend!
Thank you for your review - great to hear you're enjoying using SparkLayer! :)
We started as a D2C brand but as our B2B business got bigger, we were looking for an easy solution to build a B2B shop that could ideally mirror our D2C shop, had some additional features for B2B customers and wouldn't require manually creating and updating each product from our catalogue.
We tried some other (much more expensive) programs/apps that could connect to our Shopify account but we found most of them rather complicated, not really intuitive to use and not really flexible when it came to adjusting to our needs.
That's why we were super happy when we discovered SparkLayer because it has all the functions we were looking for, is very easy to use and implement and keeps on improving constantly, eg. when it comes to new functions. However, the best part is their customer service because they are super fast and helpful and came up with solutions for any issue or idea we had so far.
As the B2B shop is like a mirror or layer on top of the D2C shop, sometimes SparkLayer requires some creative work arounds, for example when it comes to hiding certain content that should only be visible to D2C customers and we would also love to see some additional functions and improvements, for example when it comes to placing preorders for products that are not launched on our D2C website yet but overall, we are very happy with this app and can only recommend it!
Wow - what an amazing review; thanks so much! It's great to hear we've been able to support your B2B growth and resolve some challenges :)
Sparklayer gives us everything we need to deliver a first-class B2B experience—clean UX, powerful features, and rock-solid reliability. Support is outstanding (shout-out to Dom, Daniel, Chris and Sparkie team)—every request gets a fast, helpful response. Highly recommend to any company looking to take their B2B to the next level
Thanks so much for sharing your feedback - it's great working with you and helping power your B2B! We'll pass your kind words onto the team :)